(USA) Overnight Stocking Coach

Walmart; Salt Lake City (UT); On-site; USD 55,000 - 75,000; Full time

Job summary

Walmart seeks a Retail Supervisor to lead teams effectively while managing sales and customer service in Salt Lake City. You will ensure high-quality customer experiences, drive store performance, and provide both direct leadership and development opportunities for associates. This role includes financial oversight and strategic implementation of company policies and operational initiatives.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits including health and financial

Paid time off benefits

Live Better U education benefits

Qualifications

• Experience managing budgets and financial performance.
• At least 1 year of supervisory experience in retail.
• Ability to lead training and development initiatives.

Responsibilities

• Lead and develop teams through coaching and feedback.
• Drive financial performance and manage operational processes.
• Ensure compliance with company policies and drive customer service initiatives.

Skills

Team Development

Performance Management

Customer Service

Financial Analysis

Effective Communication

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifying and communicating goals, building accountability, and measuring progress. Addresses improvement opportunities and demonstrates adaptability and continuous learning. Ensures compliance with company policies and standards of ethics and integrity, implementing related action plans and supporting the Open Door Policy.

Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Builds strong relationships, communicates with impact, and motivates teams. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, and supports Walmart’s culture and values. Makes data-driven decisions, balances priorities, and considers the impact on customers, associates, shareholders, and communities.

Displays curiosity, encourages learning, takes calculated risks, and supports change. Drives continuous improvement by adopting new technologies and skills. Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, and paid time off benefits. Additional programs include Live Better U education benefits and other support services.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition may require a current state-issued Certificate of Eligibility. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

350 Hope Ave, Salt Lake City, UT 84115-5116, United States of America