(USA) Overnight Stocking Coach

Walmart; Salt Lake City (UT); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a store team leader in Salt Lake City to drive store performance and customer satisfaction. The ideal candidate will possess strong leadership skills, a customer-first mindset, and a commitment to ethics and company values, ensuring an exceptional shopping experience while effectively managing associates and operations.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k)

Paid time off

Qualifications

• 2 years' college OR 1 year retail plus 1 year supervisory experience.
• Experience supervising 5 or more direct reports.
• Completion of required trainings and assessments.

Responsibilities

• Leads and develops teams effectively.
• Drives sales and financial performance.
• Ensures compliance with company policies.
• Attracts and retains top talent.

Skills

Leadership

Customer Service

Communication

Team Development

Problem Solving

Education

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and leads process improvements to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a sense of belonging in the workplace. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, and building accountability for results. Identifies improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity, supporting the company's mission and values. Implements related action plans, supports the Open Door Policy, and guides staff in applying these principles in their daily work.

Respects individuals by building high-performing teams that embrace diversity, creating a workplace where associates feel supported and connected. Attracts and retains top talent, empowers and develops team members, and recognizes their contributions.

Acts with integrity by maintaining high standards of ethics, modeling Walmart values, and supporting a culture of accountability and positive impact. Supports Walmart's goal of becoming a regenerative company through actions that benefit associates, customers, members, and the environment.

Serves customers and members by delivering results with a customer-first approach, making decisions based on data insights, and balancing short- and long-term priorities. Adapts plans to meet customer needs and promotes continuous improvement and adoption of new technologies and skills.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase options, paid time off, and other benefits aimed at supporting associates' well-being and development.

Minimum Qualifications...

2 years’ college OR 1 year’s retail experience plus 1 year’s supervisory experience OR 2 years’ general work experience plus 1 year’s supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

350 Hope Ave, Salt Lake City, UT 84115-5116, United States of America