(USA) Merchandising Lead

Walmart; Medford (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company seeks a team leader to provide excellent member service and oversee associates' daily operations. The position involves managing staff onboarding, ensuring compliance with policies, and maintaining store presentation. Join a team that values respect, integrity, and continuous improvement, with competitive pay and comprehensive benefits.

Benefits

Competitive pay

Performance bonuses

Comprehensive health benefits

Paid time off

Educational programs like Live Better U

Qualifications

• Must be 18 years or older.
• At least 6 months of retail experience.
• At least 6 months of customer service experience.

Responsibilities

• Supervise associates and assign duties.
• Assist with customer service and merchandise organization.
• Promote compliance with policies and safety standards.

Skills

Customer Service

Retail Experience

Leadership

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Assists management with supervising associates, including assigning duties, communicating goals, training, providing guidance, and ensuring compliance with policies. Supports recruiting, hiring, scheduling, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, maintains safety standards, and ensures proper merchandise presentation. Oversees order picking and staging, develops and implements processes, and promotes compliance with policies and ethical standards.

Leads and participates in team activities, fosters a culture of respect and integrity, and focuses on delivering excellent customer service. Supports continuous improvement and adapts to change effectively.

Offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, paid time off, and educational programs like Live Better U. The hourly wage ranges from $22.00 to $30.00, with additional premiums possible.

Minimum Qualifications

Must be 18 years or older. At least 6 months of retail experience and 6 months of customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, and managing workload.