(USA) Merchandising Lead

Walmart; Hyde Park Township (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a dedicated individual for a management position focused on enhancing member service and supervising associates. The role involves stock management, compliance with policies, and fostering a culture of respect and excellence. Competitive pay and benefits are offered, along with opportunities for personal and professional growth.

Benefits

Competitive pay

Performance bonuses

Health benefits

Financial benefits

Paid time off

Education benefits through Live Better U

Qualifications

• Must be 18 or older with at least 6 months retail and customer service experience.
• Preferred experience in leading a team and managing workload.

Responsibilities

• Provides member service and assists with purchasing decisions.
• Supervises associates and manages stock organization.
• Develops processes to meet business needs and ensures compliance.

Skills

Customer Service

Team Leadership

Problem Solving

Job description

Position Summary...

Provides member service by acknowledging the member and identifying member needs, providing guidance and support regarding self-service technology, assisting with purchasing decisions, locating merchandise, resolving issues, and promoting the company's products and services.

Assists management in supervising associates by assigning duties, communicating goals, training on processes, providing guidance on service approaches, ensuring complaint resolution, and supporting recruiting and coaching efforts.

Manages stock and organization of supplies, merchandise, and the sales floor, ensuring safety, proper presentation, and compliance with policies. Oversees product quality, rotation, sanitation, and inventory management.

Develops and implements processes to meet business needs, collaborates with teams, and ensures compliance with policies and ethical standards. Leads and participates in team activities, fostering a culture of respect, integrity, and excellence.

Supports customer and member service, strives for continuous improvement, and adapts to change effectively.

Benefits

Offers competitive pay, performance bonuses, and benefits including health, financial, paid time off, and other perks. Education benefits through Live Better U are also available.

The hourly wage range is $20.00 to $28.00, with potential premiums based on specific circumstances.

Minimum Qualifications

Must be 18 or older, with at least 6 months retail and 6 months customer service experience.

Preferred Qualifications

Experience in leading a team, supervising, hiring, evaluating, mentoring, and managing workload.

Primary Location

4701 N Stone Ave, Tucson, AZ 85704-5700, United States of America