(USA) Merchandising Lead

Walmart; Kansas; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading retail company is seeking a team leader at its Kansas location. This role involves providing exceptional member service, supervising associates, and ensuring compliance with company policies, all while promoting a positive shopping experience. Competitive pay and various benefits are included.

Benefits

Performance bonuses

Health benefits

Paid time off

Education benefits

Qualifications

• Must be 18 years or older.
• At least 6 months retail experience.
• At least 6 months customer service experience.

Responsibilities

• Provide member service and support.
• Assist in supervision of associates.
• Manage stock and merchandise presentation.

Skills

Customer Service

Leadership

Team Management

Job description

Position Summary...

What you'll do...

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with the supervision of associates in the assigned area by assigning duties, communicating goals and feedback, training, providing guidance on member service, ensuring policy compliance, supporting the Open Door Policy, and participating in recruiting, hiring, scheduling, promoting, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, maintains safety standards, and ensures merchandise presentation aligns with company policies. Oversees product quality, manages club pick-up orders, develops and implements processes, and promotes compliance with policies and ethics.

Leads and supports team activities, ensuring work quality and adherence to timelines.

At Sam's Club, we offer competitive pay, performance bonuses, and benefits including health, financial, paid time off, education, and more. The hourly wage range for this position is $20.00 to $28.00, with potential premiums depending on circumstances.

Minimum Qualifications...

Must be 18 years or older, with at least 6 months retail and 6 months customer service experience.

Preferred Qualifications...

Experience leading a team, including hiring, evaluating, mentoring, and managing workloads.

Primary Location...

8300 W 135Th St, Overland Park, KS 66223-1143, United States of America