(USA) Merchandising Lead

Walmart; Ohio; On-site; USD 60,000 - 80,000; Full time

Job summary

Walmart is looking for a retail supervisor at Sam's Club in Ohio. This role focuses on member service while assisting managers with supervising employees, ensuring compliance, and maintaining the sales floor. The position offers competitive pay, performance bonuses, and educational benefits.

Benefits

Competitive pay

Performance bonuses

Comprehensive benefits

Educational benefits through Live Better U program

Qualifications

• Must be 18 years or older.
• At least 6 months of retail experience.
• At least 6 months of customer service experience.

Responsibilities

• Provides service by assisting members and identifying needs.
• Assists management in supervising associates.
• Maintains sales floor standards and product quality.

Skills

Customer service

Team leadership

Retail experience

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with supervising associates in the assigned area by assigning duties, communicating goals and feedback, training, and providing guidance on member service approaches. Ensures compliance with company policies, supports recruiting, hiring, scheduling, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, and maintains safety standards by conducting safety sweeps, handling hazardous materials, and correcting unsafe situations.

Maintains the sales floor and merchandise presentation, handles claims and returns, stocks and arranges merchandise, and ensures product quality and sanitation standards are met.

Develops and implements processes to meet business needs through collaboration and analysis, and supports compliance with policies and ethics.

Leads and participates in teams, coordinating work and supporting team members to achieve goals.

Oversees the picking and staging of club pickup orders to ensure adherence to company policies.

At Sam's Club, we offer competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and other perks. Educational benefits are also available through the Live Better U program.

The hourly wage range for this position is $20.00 to $28.00, with potential additional premiums based on specific circumstances.

Minimum Qualifications

Must be 18 years or older, with at least 6 months of retail and 6 months of customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, evaluating, mentoring, developing, and managing workload of others.