(USA) Merchandising Lead

Walmart; Ohio; On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a motivated associate to provide exceptional member service and support. Duties include supervising staff, managing merchandise presentations, and ensuring compliance with safety standards. Competitive pay and benefits are available, along with opportunities for career advancement.

Benefits

Competitive pay

Performance bonuses

Health benefits

Paid time off

Educational programs

Qualifications

• Must be 18 years or older.
• Minimum of 6 months retail and customer service experience.

Responsibilities

• Provides member service and support for self-service technology.
• Assists management with supervising associates and compliance.
• Oversees order picking and develops business processes.

Skills

Customer Service

Team Leadership

Retail Experience

Job description

Position Summary

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self-service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.

Assists management with supervising associates in the assigned area by assigning duties, communicating goals, training on processes, and ensuring compliance with policies. Supports recruiting, scheduling, coaching, and evaluating staff.

Receives and stocks supplies and merchandise, organizes the sales floor, maintains safety standards, and ensures proper merchandise presentation and quality control.

Oversees order picking, develops processes to meet business needs, and promotes compliance with policies and ethics. Leads teams by sharing resources, coordinating work, and supporting change adaptation.

Offers competitive pay, performance bonuses, and benefits including health, financial, paid time off, and educational programs like Live Better U. The hourly wage is between $20.00 and $28.00, with potential premiums based on circumstances.

Minimum Qualifications

Must be 18 years or older. Minimum of 6 months retail experience and 6 months customer service experience.

Preferred Qualifications

Experience leading a team, including hiring, mentoring, evaluating, and managing workload.

Primary Location

5375 N Bend Rd, Cincinnati, OH 45247-7601, United States