(USA) Member Team Lead

Sam's Club; Frederick (MD); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Member Team Lead to join their dynamic team. This role involves supervising associates, enhancing customer satisfaction, and fostering a collaborative work environment. The ideal candidate will have a strong retail background, a passion for leadership, and the ability to drive team performance. With competitive hourly pay and a comprehensive benefits package, this position offers a fantastic opportunity to grow within a supportive organization. If you thrive in a fast-paced environment and are ready to make a difference, this is the role for you!

Benefits

Health, vision, and dental insurance

401(k)

Paid time off

Parental leave

Disability benefits

Stock purchase plan

Qualifications

• 6 months retail experience including operating front-end equipment.
• Experience leading a front-end team and managing workload.

Responsibilities

• Assist management in supervising associates and assigning duties.
• Lead and develop team members while ensuring member satisfaction.

Skills

Customer Service

Team Leadership

Retail Experience

Education

High School Diploma

Bachelor's Degree

Job description

Join to apply for the (USA) Member Team Lead role at Sam's Club.

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$20.00/hr - $28.00/hr

Position Summary

Assist management in supervising associates, assign duties, communicate goals, train on processes, ensure member satisfaction, support membership growth, oversee area responsibilities, handle financial transactions, and promote compliance and ethical standards. Lead and develop team members, foster a positive work environment, and contribute to achieving business objectives.

Benefits

• Health, vision, and dental insurance
• 401(k), stock purchase, life insurance
• Paid time off, parental leave, family care leave, and other leave options
• Disability benefits, discounts, military leave pay, and more

Education Benefits

Live Better U program offers education assistance from high school to bachelor's degrees, fully paid by Walmart.

Compensation Details

The hourly wage range is $20.00 to $28.00, with potential premiums based on specific circumstances.

Minimum Qualifications

• 6 months retail experience including operating front-end equipment
• 6 months customer service experience
• Must be 18 years or older

Preferred Qualifications

• Experience leading a front-end team, hiring, evaluating, mentoring, and managing workload