(USA) Manager, Operations

Walmart; Sunnyvale (CA); On-site; USD 91,000 - 169,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase plans

Paid time off (PTO)

Job summary

Walmart is seeking a Manager, Operations in Sunnyvale, CA to lead multiple operational work streams within the marketplace team. You will design and execute project plans, manage timelines, and coordinate cross-functional teams to achieve business objectives, while driving efficiency and continuous improvement.

A data-driven approach will identify trends and root causes to inform actionable recommendations.

Qualifications

• Bachelor's degree in Business Administration, Engineering, Operations, or related field.
• 2 years' experience in operations, project management, or related area or 4 years in operations/related area.

Responsibilities

• Lead multiple operational initiatives from concept through implementation with cross-functional teams.
• Define requirements, communicate status, manage risks, and ensure on-time delivery of strategic initiatives.
• Analyze seller pipeline data to identify trends and root causes; provide actionable recommendations.
• Design and improve scalable processes, workflows, and automation to increase efficiency.
• Manage BDM pipelines, enforce data quality, optimize lead routing, and drive Salesforce processes.

Skills

Project management

Data analysis

Leadership

Communication

Adaptability

Resource allocation

Education

Bachelor's degree in Business Administration, Engineering, or Operations

Tools

Salesforce

Job description

Locations & Salary

Bentonville, AR: $70,000 - $130,000/yr

Sunnyvale, CA: $91,000 - $169,000/yr

Regular/ Permanent

Salaried

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Position Summary

The (USA) Manager, Operations leads multiple work streams within the operations organization by designing and executing project plans, managing timelines, and coordinating cross-functional teams to achieve business objectives. This role involves analyzing data to identify improvement opportunities, developing innovative solutions to enhance efficiency, and driving operational excellence. With a focus on accountability and continuous improvement, this position plays a critical role in delivering results that align with Walmart's strategic goals.

About the team

Our team drives Walmart Marketplace seller acquisition by generating, enriching, qualifying, and routing leads, managing seller pipelines, optimizing Salesforce data, and enabling Business Development Managers to focus on high-value selling. We manage multiple operational work streams by designing project plans, coordinating timelines, and facilitating cross-functional collaboration. The team emphasizes effective communication, accountability, and adaptability to deliver business solutions that improve efficiency and support strategic goals. By leveraging data insights and fostering strong stakeholder relationships, the team ensures successful project execution and continuous process improvement aligned with Walmart's mission and values.

What you'll do

• Lead multiple operational initiatives by developing project plans, managing timelines, coordinating cross-functional teams, and driving execution from concept through implementation.
• Partner with business stakeholders to define requirements, communicate project status, manage risks, and ensure successful delivery of strategic initiatives.
• Analyze operational and seller pipeline data to identify trends, uncover root causes, and provide actionable recommendations that improve business performance.
• Design, implement, and continuously improve scalable processes, workflows, and automation that increase operational efficiency and support seller acquisition.
• Manage and maintain Business Development Manager (BDM) pipelines by enforcing data quality standards, optimizing lead routing and enrichment, and driving consistent Salesforce processes and best practices.

What you'll bring

• Proven experience managing multiple operational projects with strong organizational and project management skills.
• Ability to analyze data, identify root causes, and develop actionable solutions aligned with business objectives.
• Effective communication skills to collaborate with cross-functional teams and influence stakeholders.
• Demonstrated adaptability and accountability in driving continuous improvement and meeting business goals.
• Expertise in resource allocation, timeline management, and delivering projects on schedule.
• Strong leadership capabilities to mentor and develop associates while fostering a high-performing team environment.

Benefits

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices.
• Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.

Minimum Qualifications

Bachelor's degree in Business Administration, Engineering, Operations , or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.

Preferred Qualifications

• Supervising Associates
• Masters: Economics
• Project Management
• Project Management Professional - Certification

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Additional Compensation

Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: Stock

Location Salary Details

Bentonville, Arkansas US-30008: The annual salary range for this position is $70,000.00 - $130,000.00

Sunnyvale, California US-11789: The annual salary range for this position is $91,000.00 - $169,000.00

Benefits Summary

• Discount CardGet 10% off
• Live Better U100% covered
• Walmart AcademyGrow your skills
• Financial perksEnjoy 401(k) matching and stock purchase plans.
• Paid time offTake a break as needed for vacation, sick leave, holidays, parental leave, and more
• Comprehensive health benefitsMedical, dental, vision, and wellness programs for you and your family
• Wellbeing programsAccess mental health resources and assistance programs for life's challenges
• Career growth opportunitiesTraining, leadership programs, and clear paths to advance. Learn more

Life at Walmart

Imagine a workplace surrounded by innovation. At Walmart's new Home Office in Bentonville, Arkansas, we're redefining what it means to work at a global leader. Set on 350 acres of thoughtfully revitalized land, our new campus seamlessly integrates the charm of Northwest Arkansas with cutting edge design and technology. From biking trails and outdoor courtyards to flexible, tech-enabled workspaces, every detail reflects our commitment to sustainability, connection, and culture. With amenities like on-site childcare at our Little Squiggles Children's Enrichment Center, the Walton Family Whole Health & Fitness Center, and a vibrant food hall featuring local and international favorites, we're creating a space where work-life balance isn't just a goal—it’s a reality. Beyond the campus, Bentonville offers a dynamic lifestyle with world-class dining, art at the Crystal Bridges Museum, and countless outdoor activities. Whether you're exploring High South cuisine, enjoying live performances at our new amphitheater, or cycling the Razorback Greenway, you'll experience the perfect blend of small-town charm and big-city amenities.

Join us at Walmart and grow your career alongside a community that feels like home. This isn't just a workplace—it’s a destination for leaders eager to make a difference.