(USA) Lead Technician, Facility Services, Exterior Services

Walmart; South Bend (IN); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking company as a Lead Technician in Facility Services, where you will lead a team dedicated to maintaining the exterior spaces of a prominent retail leader. This role is pivotal in ensuring a clean and safe environment for customers through effective landscape management and maintenance practices. Your expertise will be essential in training team members, utilizing technology for efficient work order management, and delivering outstanding customer service. If you're passionate about landscaping and possess strong leadership skills, this is an exciting opportunity to make a significant impact in a dynamic work environment.

Qualifications

• Minimum 2 years in commercial landscaping and team leadership.
• Valid driver's license and ability to read and speak English.

Responsibilities

• Lead a team of technicians in exterior services and maintenance.
• Ensure customer satisfaction through exceptional service delivery.

Skills

Commercial landscaping

Team leadership

Customer service

Technology utilization

Pest/disease management

Education

High school diploma or equivalent

Associate’s degree in horticulture

Tools

Landscape maintenance equipment

Computers (phones, tablets, laptops)

Job description

Position Summary:

At Walmart, we're seeking a dedicated Lead Technician, Facility Services, Exterior Services to join our team. In this role, you'll lead a team of exterior service technicians, working in partnership to ensure exceptional service delivery and customer satisfaction. Your expertise in commercial landscape management and exterior building/grounds maintenance will be instrumental in maintaining our exterior spaces, fostering a safe and clean environment for our valued customers.

What you'll do:

1. Minimum of 2 years' experience in the commercial landscaping/exterior building maintenance and leading teams.
2. Proven leadership skills with the ability to facilitate required on the job training on processes, equipment usage and asset safety practices to ensure an injury-free working environment.
3. Proficiency in utilizing technology (phones, tablets, laptops) for work order management and record-keeping.
4. Willingness and ability to perform landscaping tasks such as cutting grass, weed management, and other landscaping tasks with or without the use of specialized equipment.
5. Knowledge of planting, pruning techniques, and pest/disease management through chemical applications.
6. Experience in commercial exterior maintenance including irrigation, pressure washing, and exterior building/grounds maintenance.
7. Strong customer service orientation, with the ability to troubleshoot and prioritize work.
8. Commitment to upholding company policies, procedures, and standards of ethics, integrity, and safety.

Education: High school diploma or equivalent is required.

Certifications: Valid, state-issued driver's license.

Minimum Qualifications:

1. 21 years of age or older.
2. Valid, state-issued driver’s license.
3. No convictions for DUI, DWI, OUI, or reckless driving involving alcohol or drugs within the last three (3) years.
4. No more than 2 moving violations in the last 3 years, if driving a commercial motor vehicle.
5. No serious traffic violations (as defined by Federal Motor Carrier Safety Regulations) in the 3 years, if operating a commercial motor vehicle.
6. No preventable accidents (as defined by Federal Motor Carrier Safety Regulations) in the last 3 years, if operating a commercial motor vehicle.
7. Successful completion of a DOT physical and medical certification within 90 days of hire.
8. As required by section 391.11(b)(2) of the Federal Motor Carrier Safety Regulations, ability to read and speak in the English language.
9. 2 years’ experience in the landscaping/gardening industry.

Preferred Qualifications:

1. Associate’s degree in horticulture or related area.
2. Certified nursery and/or landscape professional.
3. Intermediate level functionality of word processing, spreadsheet, email, and presentation software (for example, Word, Excel, Outlook, PowerPoint).
4. Landscaping/gardening crew leader or supervisor.
5. Proficient in speaking and understanding Spanish.
6. State/local licensing where required (for example, Florida, Texas, California).

Primary Location: 700 W Ireland Rd, South Bend, IN 46614-3810, United States of America.