(USA) Freight Flow Associate

Sam's Club; Overland Park (KS); On-site; USD 27,552 - 38,572; Full time

Benefits offered by this job

Health benefits including medical, vision, and dental coverage

401(k) and company-paid life insurance

Paid time off including vacation and sick leave

Company-paid education benefit program

Job summary

Sam's Club in Overland Park, KS, seeks a Forklift Operator responsible for safe operation of forklifts, inventory management, and exceptional customer service. You will assist members with purchasing and utilize equipment safely while following all company policies and safety guidelines.

The role offers an hourly wage of $20.00 to $28.00 based on experience, with additional premium compensation available. Comprehensive benefits include health coverage, 401(k), paid time off, and a tuition reimbursement program.

Qualifications

• 90 days of prior experience with forklift certification; ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Responsibilities

• Operate forklift safely and efficiently within company guidelines.
• Provide exceptional service to members and assist with purchasing decisions.
• Ensure safety protocols are followed and report unsafe practices.

Skills

Forklift operation

Customer service

Inventory management

Job description

Position Summary

Position Summary...

What You’ll Do

• Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.
• Operates forklift following company standards and guidelines by safely picking up, moving, placing and positioning merchandise pallets.
• Completes work assignments and priorities by using policies, data and resources; collaborating with managers, coworkers, customers and other business partners; identifying priorities, deadlines and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.
• Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs and other documentation.
• Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services.
• Maintains safety of the facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines, and reporting unsafe situations to management.
• Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up, cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise, following company and regulatory policies for sanitation and food safety, and monitoring the area for shrink and security risks.
• Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring merchandising associates pick orders within acceptable timeframes, and performing occasional audits for accuracy.
• Handles inventory moves and displays goods safely and correctly, tracks goods, maintains in‑stock levels, controls shrinkage in a timely manner, reports poor inventory practices and low in‑stock levels, and uses inventory tools and equipment safely.
• Operates and maintains forklifts safely, reports poor or unsafe conditions or practices, and informs management when forklifts are not in proper working order.
• Proactively identifies customers who need help, actively engages them and assists them with technology services and items, models and helps others with technology services, identifies shrink opportunities and problems with products, services and work areas, takes steps to fix the problem, maintains equipment and ensures products are organized and stocked correctly, and promptly fixes any problems.
• Embodies respect for individuals, embraces differences, creates an inclusive workplace, builds strong relationships, and mentors others.
• Acts with integrity, maintains the highest standards of ethics, models Walmart values, holds oneself and others accountable, and contributes to Walmart’s goal of becoming a regenerative company.
• Serves customers and members by delivering results while putting the customer first and making decisions based on reliable information.
• Seeks excellence by displaying curiosity, taking calculated risks, and demonstrating resilience; drives continuous improvements and applies new technologies and skills.

Benefits

• Health benefits including medical, vision and dental coverage.
• Financial benefits: 401(k), stock purchase, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting, vacation, sick leave, holidays; amount depends on job classification and length of employment.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement.
• Live Better U: Company‑paid education benefit program for full‑time and part‑time associates; includes high school completion, bachelor's degrees, English language learning and short‑form certificates; tuition, books and fees paid by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

Compensation

The hourly wage range for this position is $20.00 to $28.00. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour, depending on schedule, facility, season or specific work performed; multiple premiums may apply if criteria are met.

Minimum Qualifications

• 90 days of prior experience with forklift certification; ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer service experience.
• Retail experience.
• Experience supervising a team.

Location

Primary location: 8300 W 135TH ST, OVERLAND PARK, KS 66223‑1143, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.