(USA) Freight Flow Associate

Sam's Club; Springfield (MO); On-site; USD 26,174 - 37,195; Full time

Benefits offered by this job

Health benefits including medical, vision and dental coverage

401(k) and stock purchase options

Company-paid life insurance

Paid time off benefits including vacation and sick leave

Education benefits covering tuition and books

Job summary

Sam's Club in Springfield, Missouri, is hiring for a position involving forklift operation and member service. The role demands adherence to company policies and procedures while ensuring the safety and organization of the facility.

Applicants must have forklift certification and a customer service background. The hourly wage ranges from $19.00 to $27.00, with additional benefits like health coverage and educational support.

Qualifications

• 90 days of prior experience with Forklift Certification.
• Must be 18 years of age or older.

Responsibilities

• Operates forklift and ensures inventory flow.
• Provides member service and resolves issues.
• Maintains safety and organization in the facility.

Skills

Forklift Certification

Customer Service Experience

Retail Experience

Supervising a team

Job description

Position Summary

What you’ll do: Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices. Operates forklift following Company standards and guidelines by safely picking up, moving, placing, and positioning merchandise pallets. Completes work assignments and priorities by using policies, data, and resources, collaborating with managers, coworkers, customers, and other business partners to identify priorities, deadlines, and expectations, carrying out tasks, communicating progress and information, determining and recommending ways to address improvement opportunities, and adapting to and learning from change, difficulties, and feedback. Receives stocks and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow, following company policy and procedures for utilizing equipment appropriately, merchandising, working inventory exceptions, correcting shelf capacities, and completing and retaining required paperwork, logs, and other documentation. Provides member service by acknowledging the member and identifying member needs, providing guidance and support to members regarding self‑service technology, assisting members with purchasing decisions, locating merchandise, resolving member issues and concerns, and promoting the company’s products and services. Maintains safety of facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, handling and disposing of hazardous materials, following company steel standard guidelines, and correcting and reporting unsafe situations to management. Maintains the sales floor and merchandising presentation in accordance with company policies and procedures by properly zoning the area, stocking and rotating merchandise, removing damaged or out‑of‑date goods, setting up cleaning and organizing product displays, maintaining modular integrity, receiving, sorting, staging and delivering merchandise, ensuring prominent display of promotional and seasonal merchandise, processing defective merchandise following company and regulatory policies and procedures for sanitation and food safety, and monitoring the area of shrink security risks and safety. Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging, ensuring products are selected and staged according to company policy and procedures, ensuring Merchandising Associates pick orders within acceptable timeframe and are staged properly, and performing occasional audits for accuracy. Inventory: Handles moves and displays goods in safe and correct ways, tracks goods, maintains in‑stock levels and controls shrinkage in a timely manner, reports poor inventory practices and low in‑stock levels in assigned area, uses inventory tools and equipment in safe and correct ways. Forklift: Operates and maintains forklifts in safe and correct ways, reports poor or unsafe conditions or practices in assigned areas, tells Management when forklifts are not in proper working order. Technology: Proactively identifies customers who need help, actively engages them and assists them with technology services and items, models and helps others with technology services. Identifies shrink opportunities and problems with products, services, and work areas and takes steps to fix the problem. Properly maintains equipment and ensures products are organized and stocked in correct ways and promptly fixes any problems.

Benefits

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company‑paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

Live Better U is a company‑paid education benefit program for full‑time and part‑time associates in Walmart and Sam’s Club facilities. Programs range from high school completion to bachelor’s degrees, including English Language Learning and short‑form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J.

The hourly wage range for this position is $19.00 to $27.00*.

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

Minimum Qualifications

• 90 days of prior experience with Forklift Certification. Ability to safely utilize pallet jacks.
• Must be 18 years of age or older.

Preferred Qualifications

• Customer Service Experience
• Retail Experience
• Supervising a team

Primary Location

3660 E SUNSHINE ST, SPRINGFIELD, MO 65809-2820, United States of America

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.