(USA) Director, Product Management

StartupNWA; Bentonville (AR); On-site; USD 130,000 - 260,000; Full time

Benefits offered by this job

Stock

Life insurance

Paid time off

Job summary

Walmart is seeking a Director of Product Management for Sam's Club eCommerce in Bentonville, AR. You will define the product strategy, roadmap, and operating model to deliver a seamless member experience across the digital ecosystem.

Lead cross-functional teams, set KPIs, and drive platform capabilities that improve member confidence, reduce friction, and accelerate GMV growth. This high-impact role partners with executives to shape enterprise-wide product excellence.

Qualifications

• Customer-obsessed with experience solving complex member problems.
• Strong business and operational acumen linking member needs to financial outcomes.
• Experience leading cross-functional teams across product, engineering, design, analytics.

Responsibilities

• Define vision, strategy, and roadmap for Sam's Club eCommerce experiences.
• Establish goals, metrics, and operating mechanisms for continuous improvement.
• Partner with engineering, design, analytics, operations, and business leaders.
• Lead scalable platform capabilities to improve GMV, order performance, and fulfillment.

Skills

Customer obsession

Business acumen

Platform strategy

Executive influence

Data-driven decision making

Education

Bachelor’s degree in CS/Engineering or related

13 years’ experience in product management or related area

Job description

Position Summary

What you'll do

Role summary: As a Director of Product Management, Sam's Club eCommerce, you'll lead the vision, strategy, and delivery of the seamless eCommerce experience for millions of members. This role defines the product strategy, operating model, and long-term roadmap that powers how members engage with Sam's Club across its digital ecosystem. Responsible for shaping enterprise capabilities that improve member confidence, reduce customer effort, and drive perfect-order outcomes, you will align complex cross-functional stakeholders across product, engineering, design, analytics, business, and operations. The role champions emerging technologies and sets the standard for product management excellence across the enterprise.

About the team: Our team combines deep customer insights with technological expertise and strategic thinking to develop clear product roadmaps that enhance customer satisfaction. Focused on delivering value through cost-effective solutions, the team plays a vital role in supporting the company’s Everyday Low Prices philosophy. By optimizing processes and aligning product strategies with business goals, the team drives innovation and operational excellence. Collaboration across functions ensures effective product lifecycle management and data-driven decision making, enabling the delivery of impactful products that meet complex customer needs while maintaining financial accountability and continuous improvement.

What you'll do:

• Define and drive the vision, strategy, and roadmap for Sam's Club eCommerce experiences, aligning product investments to member, business, and operational outcomes.
• Establish product goals, success metrics, and operating mechanisms that enable teams to execute effectively and continuously improve customer experiences.
• Partner with engineering, design, analytics, operations, supply chain, and business leaders to align priorities, influence strategic decisions, and deliver measurable business impact.
• Lead the development of scalable platform capabilities that improve member confidence, reduce customer effort, drive GMV growth, improve Perfect Order outcomes, and optimize fulfillment performance.

What you'll bring:

• Customer obsession: You are deeply customer-centric, with past experiences solving complex member problems across digital and physical experiences.
• Business & operational acumen: You bring strong business, operational, and product acumen, connecting member needs, financial outcomes, and operational realities.
• Platform Strategy: You think in platforms and ecosystems, creating scalable capabilities that power cohesive member journeys.
• Executive influence: You excel at influencing and aligning senior leaders and cross-functional stakeholders across product, engineering, design, operations, and business teams to drive transformational outcomes.
• Data-driven decision making: You leverage data, customer insights, experimentation, and analytical rigor to inform decisions, establish KPIs, and continuously optimize experiences.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart. The annual salary range for this position is $130,000.00 - $260,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Option 1: Bachelor’s degree in computer science, engineering, or related area and 11 years’ experience in product management.
• Option 2: 13 years’ experience in product management or related area.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Master’s degree in Computer Science, Engineering, Business Administration, or related area and 10 years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products, Supervisory experience.
• We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.
• Masters: Business Administration, Masters: Computer Engineering, Masters: Computer Science.

Primary Location

1601 SE 10th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.