(USA) Director, Change Management

Walmart; Bentonville (AR); On-site; USD 110,000 - 220,000; Full time

Benefits offered by this job

Stock

Performance bonuses

Health benefits

Paid time off

Education benefits (Live Better U)

Job summary

Walmart is seeking a Director, Change Enablement to lead and deliver a comprehensive change strategy for a large-scale payroll transformation in the United States. You will own the Change Enablement operating model, supervise managers, and ensure alignment with milestones, governance, and risk management.

You will craft executive messaging, design training, and engage stakeholders across leadership and business partners to drive successful adoption and organizational readiness.

Qualifications

• Bachelor's degree + 5 years’ experience in communications, HR or related area OR 7 years’ experience in communications, HR or related area.

Responsibilities

• Own and lead the integrated Change Enablement strategy for the payroll transformation organization, connecting communications, executive messaging, training, stakeholder engagement, change management, and organizational readiness.
• Translate the transformation roadmap into an executable change enablement plan aligned to business milestones, release schedules, deployment activities, and strategic objectives.
• Establish the Change Enablement operating model, governance routines, standards, tools, templates, and execution framework to support consistent delivery across the portfolio.
• Lead, manage, and develop Change Enablement Managers, providing clear priorities, expectations, coaching, and accountability for quality and timely execution.

Skills

Change Enablement

Communications

Training

Organizational Readiness

Program Management

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Position Summary...

The Director, Change Enablement (CTC) is a senior transformation leader responsible for defining and delivering the integrated communications, executive messaging, training, change management, stakeholder engagement, and organizational readiness strategy for a large-scale payroll enterprise transformation.

This role owns the Change Enablement operating model and will lead and direct a team of Change Enablement Managers responsible for communications, training coordination, stakeholder engagement, change activities, and readiness planning. The Director provides strategic direction, establishes priorities and standards, manages dependencies and risks, and ensures consistent, high-quality execution across the portfolio.

About the team:

Our team leads comprehensive payroll transformation across the U.S. and Canada by integrating Program Management, Change Enablement, and the Payroll Center of Excellence. Program Management ensures disciplined execution through planning, governance, and risk management. Change Enablement addresses the people side of transformation by preparing leaders and employees for new processes and technologies via communication and training. The Payroll Center of Excellence provides centralized oversight, aligning projects and standards across payroll systems. Together, we connect strategy, execution, technology, and people to successfully deliver and sustain payroll transformation initiatives.

What you'll do...

• Own and lead the integrated Change Enablement strategy for the payroll transformation organization, connecting communications, executive messaging, training, stakeholder engagement, change management, and organizational readiness.
• Translate the transformation roadmap into an executable change enablement plan aligned to business milestones, release schedules, deployment activities, and strategic objectives.
• Establish the Change Enablement operating model, governance routines, standards, tools, templates, and execution framework to support consistent delivery across the portfolio.
• Lead, manage, and develop Change Enablement Managers, providing clear priorities, expectations, coaching, and accountability for quality and timely execution.

What you'll bring...

• Strong experience leading large-scale enterprise transformation, change enablement, communications, training, organizational readiness, or program management initiatives.
• A strategic mindset with the ability to connect transformation goals to practical execution plans, governance routines, stakeholder actions, and measurable outcomes.
• Executive presence and the ability to communicate clearly, confidently, and concisely with senior leaders, sponsors, business partners, and cross-functional stakeholders.
• Proven ability to simplify complex information into clear messages, decisions, risks, actions, and recommendations for different audiences.
• Proven experience developing executive-level communications, leadership updates, talking points, and decision-ready materials that translate complex transformation activity into clear messages, risks, actions, and recommendations.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

The annual salary range for this position is $110,000.00 - $220,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :

• Stock

Minimum Qualifications...

Minimum Qualifications: Bachelor's degree in Business Administration, International Studies, Engineering, Information Technology or related field and 5 years’ experience in communications, human resources, or related area OR 7 years’ experience in communications, human resources, or related area.

Preferred Qualifications...

Preferred Qualifications: Change Management, Microsoft Office

Primary Location...

2914 Se I St, Bentonville, AR 72712-3148, United States of America Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.