(USA) Coach/Ops Mgr Trainee-Frontend

Walmart; Plymouth (WI); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company is seeking a team leader in retail operations to enhance customer service and team performance. This role will involve managing budgets, leading change initiatives, and ensuring compliance with company values. The ideal candidate will exhibit strong leadership skills, a focus on community engagement, and the drive to deliver exceptional service. Competitive pay, bonuses, and comprehensive benefits are offered, fostering a culture of belonging and diversity.

Benefits

Competitive pay

Bonuses

Comprehensive health coverage

401(k) plan

Stock purchase options

Paid time off

Educational programs

Qualifications

• 2 years of supervisory experience required.
• Bachelor's degree preferred for better qualifications.

Responsibilities

• Leads and develops teams effectively through training and active listening.
• Drives financial performance by managing budgets and reviewing P&L statements.
• Models high standards of customer service and operational excellence.

Skills

Leadership

Customer Service

Communication

Operational Management

Education

Bachelor's degree in Business Management

2 years of college or equivalent experience

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to correct deficiencies, and leads process improvements to enhance customer experience. Drives financial performance by reviewing P&L statements, managing budgets, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Provides supervision and development opportunities for associates through hiring, training, mentoring, and recognizing contributions. Ensures compliance with policies and supports the company's mission, values, and ethics. Builds high-performing teams, embraces diversity, and fosters a culture of belonging. Acts with integrity, maintains high standards of ethics, and supports Walmart's sustainability goals. Delivers results with a customer-first approach, making data-driven decisions, and balancing priorities. Strives for excellence by encouraging continuous improvement, learning, and technological adoption. Offers competitive pay, bonuses, and comprehensive benefits, including health coverage, 401(k), stock purchase, paid time off, and educational programs. Minimum qualifications include 2 years of college or equivalent experience, with supervisory experience. Preferred qualifications involve a Bachelor's degree in Business Management and Leadership, experience supervising multiple reports, and leadership in community or customer service initiatives. The position is located at 428 Walton Dr, Plymouth, WI 53073-5019, United States of America.