(USA) Coach/Ops Mgr Trainee-1

Walmart; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Coach/Ops Manager Trainee to lead and develop teams in a fast-paced retail environment. This role involves driving financial performance, enhancing customer service, and ensuring compliance with company values. You will have the opportunity to mentor associates, implement business solutions, and create a workplace of belonging. If you have a passion for leadership and a customer-first mindset, this is the perfect opportunity to thrive and grow in your career.

Benefits

Performance bonuses

Regional pay zones

Incentives

Qualifications

• 2 years of college or 1 year of retail and supervisory experience.
• Bachelor's degree preferred with supervisory experience.

Responsibilities

• Leads and develops teams by teaching and providing feedback.
• Drives financial performance through budget management and sales goals.
• Ensures compliance with company policies and supports company values.

Skills

Team Leadership

Customer Service

Financial Analysis

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Join to apply for the (USA) Coach/Ops Mgr Trainee-1 role at Walmart

This range is provided by Walmart. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model, managing and supporting customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates expectations consistently. Ensures diversity and inclusion awareness and recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and procedures, supports company mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these in business processes.

Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace of belonging, and creates opportunities for all associates to thrive.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports our culture.

Serve Our Customers and Members: Delivers results with a customer-first approach, using data insights and analysis, and considers the impact on all stakeholders.

Strive for Excellence: Demonstrates curiosity, resilience, encourages learning, and supports change.

Additional Compensation

Includes annual or quarterly performance bonuses, regional pay zones, and other incentives where applicable.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. Additional background checks may be required for certain facilities.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership, or certifications in People and Business Leadership, with supervisory experience managing 5 or more direct reports.

Primary Location

7800 Smith Rd, Denver, CO 80207-1719, United States