(USA) Coach/Ops Mgr Trainee

Walmart; Trussville (AL); On-site; USD 50,000 - 70,000; Full time

Job summary

Walmart is looking for a team leader in Trussville, AL to manage store operations and drive customer service excellence. This role includes developing teams, fostering a culture of belonging, and implementing business solutions. Competitive pay, performance bonuses, and comprehensive benefits are provided.

Benefits

Competitive Pay

Performance Bonuses

Comprehensive Health Benefits

Paid Time Off

Educational Benefits

Qualifications

• Experience in leading and developing teams.
• Proven record in customer service excellence.
• Skills in managing budgets and financial performance.

Responsibilities

• Lead and develop teams by teaching and training associates.
• Ensure exceptional customer service and manage customer complaints.
• Drive process improvements and financial performance.

Skills

Team Leadership

Customer Service

Communication

Process Improvement

Financial Management

Education

Relevant experience in a retail management position

Job description

Position Summary...

This role involves leading and developing teams by teaching, training, actively listening to associates, touring stores, and providing feedback. It includes communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. The position also requires introducing and leading company change efforts, providing clear expectations and guidance to implement business solutions, and communicating business objectives effectively. Demonstrating exceptional customer service standards, managing customer service initiatives, and ensuring customer needs and complaints are addressed are key responsibilities. The role also involves developing action plans to correct deficiencies, leading process improvements, and driving financial performance by managing budgets, expenses, and sales. Additionally, it includes supervising and developing associates, ensuring compliance with policies, supporting company values, and fostering a culture of belonging and integrity. The position requires acting with integrity, serving customers and members, striving for excellence, and promoting continuous improvement. The role offers competitive pay, performance bonuses, and comprehensive benefits, including health, financial, and paid time off benefits. Educational benefits and minimum qualifications are also outlined, including experience requirements and preferred qualifications. The primary location is 5919 Trussville Crossings Pkwy, Trussville, AL 35235-8635, United States of America.