(USA) Coach/Ops Mgr Trainee

Walmart; Senatobia (MS); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading retail company seeks a Store Manager to lead teams and drive exceptional customer experiences. You will oversee financial performance, develop staff through training and mentorship, and ensure compliance with company policies. This position offers competitive pay and comprehensive benefits including performance bonuses, health benefits, and paid time off.

Benefits

Performance bonuses

Comprehensive health benefits

401(k) plan

Stock purchase plans

Paid time off

Qualifications

• 2 years of college or related experience.
• Supervisory experience is required.
• Completion of necessary training and assessments.

Responsibilities

• Lead and develop store teams, ensuring exceptional service.
• Manage financial performance and sales targets.
• Support team development and staffing needs.

Skills

Customer Service

Team Leadership

Financial Management

Communication

Problem-solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating PL (Profit & Loss) statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, operational processes, and develops action plans to mitigate shrink and meet sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and measuring progress in achieving results. Identifies improvement opportunities and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and supports the company's mission, values, ethics, and integrity standards. Implements related action plans, supports the Open Door Policy, and guides on applying these in business practices.

Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart's culture, and making a positive impact for associates, customers, and the community through initiatives like creating a sense of belonging, eliminating waste, and local giving.

Delivers results by prioritizing customer needs, making data-driven decisions, and balancing short- and long-term goals. Supports continuous improvement, encourages the use of new technologies, and supports others through change.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase plans, paid time off, and other benefits. The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation for bonuses and specific positions.

Minimum Qualifications

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required training and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location

5219 Highway 51 N, Senatobia, MS 38668-1719, United States of America