(USA) Coach/Ops Mgr Trainee

Walmart; McGehee (AR); On-site; USD 50,000 - 85,000; Full time

Job summary

A leading company in retail seeks a Store Manager to lead operations in McGehee, AR. The role includes driving financial performance, enhancing customer service initiatives, and developing team talent. The ideal candidate will possess strong leadership and operational skills to ensure a high-performing store environment.

Benefits

Competitive pay

Performance bonuses

Health benefits (medical, vision, dental)

401(k)

Stock purchase options

Paid time off (including sick leave, parental leave, bereavement)

Disability coverage

Employee discounts

Qualifications

• Minimum 2 years of college or equivalent retail/supervisory experience required.
• Experience supervising teams of 5+ associates.
• Knowledge of operational standards and financial performance metrics.

Responsibilities

• Lead and develop teams, driving performance and customer service.
• Manage financial performance by reviewing P&L statements.
• Recruit, hire, and train associates to develop effective teams.

Skills

Leadership

Customer Service

Operations Management

Financial Analysis

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to address deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses. Ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and promotes a belonging mindset in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans, supporting the Open Door Policy, and guiding on business practices.

Core Values and Behaviors

• Respect the Individual: Builds high-performing teams, embraces differences, fosters a culture of belonging, and creates opportunities for all associates to thrive.
• Act with Integrity: Maintains high standards of ethics, models Walmart values, supports a culture of accountability, and promotes positive impact initiatives.
• Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights and balancing priorities.
• Strive for Excellence: Demonstrates curiosity, encourages learning from mistakes, and supports continuous improvement and technological adoption.

Benefits

Walmart offers competitive pay, performance bonuses, health benefits (medical, vision, dental), 401(k), stock purchase, life insurance, paid time off (including sick leave, parental leave, bereavement), disability coverage, discounts, military leave pay, and more. PTO and PPTO are provided based on job classification and tenure, meeting or exceeding legal requirements.

For more information, visit https://one.walmart.com/notices.

Educational Benefits

Live Better U provides Walmart-paid education programs from high school to bachelor's degrees, including English Language Learning and certificates. Eligibility depends on employment status and other criteria. Details available at One.Walmart.

Minimum Qualifications

2 years of college; OR 1 year retail experience plus 1 year supervisory experience; OR 2 years general work experience plus 1 year supervisory experience. For firearm-related roles, successful completion of a firearms-specific CBC and training is required. Associates must complete all required trainings and assessments.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership via Live Better U and Bellevue University, or Certificate in People and Business Leadership. Experience supervising 5+ direct reports, including performance management, mentoring, hiring, and firing.

Location

1001 Highway 65 S, McGehee, AR 71654-9417, United States