(USA) Coach/Ops Mgr Trainee

Walmart; Idaho; On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic leader to drive store operations and enhance customer experiences. This role involves developing high-performing teams, managing financial performance, and implementing business solutions to meet customer needs. You'll lead initiatives that foster a culture of integrity and excellence, ensuring that associates feel valued and supported. If you're passionate about retail and ready to make a tangible impact in a thriving environment, this opportunity is perfect for you.

Benefits

Performance Bonuses

Health Benefits

401(k) Plan

Stock Purchase Plan

Paid Time Off

Education Benefits

Qualifications

• Experience in retail and supervisory roles is essential.
• Strong understanding of financial performance and customer service.

Responsibilities

• Lead and develop teams while ensuring high customer service standards.
• Manage store financial performance and drive sales initiatives.

Skills

Team Leadership

Customer Service

Financial Performance Management

Communication Skills

Adaptability

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, including store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L statements, managing budgets, forecasting, and controlling expenses to ensure they are aligned with sales. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals for the business area.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, communicates expectations consistently and effectively, and ensures diversity and inclusion awareness. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders. Supports plans and initiatives to meet customer and business needs, identifies and communicates goals, builds accountability, measures progress, and addresses improvement opportunities. Demonstrates adaptability and promotes continuous learning.

Ensures compliance with company policies and procedures, supporting company mission, values, and standards of ethics and integrity. Implements related action plans, supports the Open Door Policy, and guides on applying these in executing business processes and practices.

Respect the Individual: Builds high-performing teams, embraces differences, creates a workplace where associates feel supported and connected, and creates opportunities for all associates to thrive and perform.

Act with Integrity: Maintains high standards of integrity, ethics, and compliance. Models Walmart values, supports a culture of belonging, and supports initiatives like making a positive impact for stakeholders and the community.

Serve Our Customers and Members: Delivers results with a customer-first approach, makes data-driven decisions, and balances short and long-term priorities.

Strive for Excellence: Demonstrates curiosity, takes calculated risks, encourages learning from mistakes, and supports the use of new technologies and skills.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, paid time off, and other benefits. For more information about PTO, visit https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program offering various educational opportunities. Eligibility requirements apply, and benefits are subject to change.

The hourly wage range for this position is $31.25-$38.46 plus differential, with additional compensation for performance and location-based pay zones.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all required trainings and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

4240 Yellowstone Ave, Chubbuck, ID 83202-2420, United States of America