(USA) Coach/Ops Mgr Trainee

Walmart; Chubbuck (ID); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Coach/Ops Manager Trainee, where you will lead and develop high-performing teams while ensuring exceptional customer service. This role offers the opportunity to drive financial performance and implement business solutions in a dynamic retail environment. You'll be at the forefront of change, working collaboratively to meet customer needs and enhance operational efficiency. With competitive pay and comprehensive benefits, including health coverage and education programs, this is an exciting opportunity to grow your career in a supportive and inclusive workplace.

Benefits

Health Coverage

401(k)

Stock Purchase Plan

Paid Time Off

Education Programs

Qualifications

• 2 years of college or equivalent experience in retail and supervision.
• Successful completion of relevant trainings and assessments.

Responsibilities

• Leads and develops teams by training and providing feedback.
• Drives financial performance by managing budgets and expenses.
• Ensures compliance with company policies and fosters a positive work environment.

Skills

Team Leadership

Customer Service

Financial Analysis

Communication

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

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Base pay range

$31.00/hr - $38.00/hr

Position Summary

What you'll do... Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing and assisting in budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, assigning duties, setting expectations, providing recognition, and ensuring diversity and inclusion. Recruits and develops qualified associates to meet staffing needs and company growth potential.

Coordinates and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Identifies and communicates goals and objectives, builds accountability, measures progress, and demonstrates adaptability and continuous learning.

Ensures compliance with company policies and procedures, supporting Walmart's mission, values, ethics, and standards of integrity. Implements related action plans, supports the Open Door Policy, and provides guidance on applying these principles in business processes.

Builds high-performing teams, embraces differences, and creates a workplace of belonging. Works collaboratively, communicates positively, attracts and retains talent, and recognizes contributions. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart's culture and sustainability goals.

Delivers results with a customer-first approach, making decisions based on data insights, balancing priorities, and considering the impact on customers, associates, shareholders, and communities. Demonstrates curiosity, resilience, and a drive for continuous improvement, supporting technological and skill advancements and encouraging change.

At Walmart, we offer competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, and education programs like Live Better U. Eligibility and benefits vary by employment status and tenure.

The hourly wage range for this position is $31.25-$38.46 plus differential where applicable, with additional performance bonuses and potential regional pay adjustments.

Minimum Qualifications

2 years of college; or 1 year of retail experience plus 1 year of supervisory experience; or 2 years of general work experience plus 1 year of supervisory experience. Additional requirements include successful completion of all relevant trainings and assessments, and, for certain facilities, background checks and certifications related to firearms or ammunition as applicable.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or equivalent experience supervising multiple direct reports, including performance management, mentoring, hiring, and firing.

Location

4240 Yellowstone Ave, Chubbuck, ID 83202-2420, United States of America

Additional Details

Seniority level: Internship

Employment type: Full-time

Job function: Other

Industries: Retail