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A leading company is seeking a customer service representative for its gas station/car wash in Severn, MD. The role involves assisting Members with account decisions, providing excellent customer service, and maintaining a clean and organized work environment. Competitive pay and benefits are offered, including health coverage and education programs.
Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Sam's Club products and services.
Provides Customer/Member service by acknowledging the Customer/Member, identifying Customer/Member needs, assisting with purchasing decisions, locating merchandise, resolving Customer/Member issues and concerns, and promoting products and services, while maintaining a safe shopping environment.
Maintains area of responsibility by cleaning and organizing the car wash/gas station area and ensuring accurate pricing signage.
Maintains the Gas Station/Car Wash area in accordance with Company policies and procedures by properly handling claims and returns, zoning the area, arranging and organizing merchandise and supplies, identifying shrink and damages, and ensuring a safe work environment.
Receives and stocks merchandise and supplies from distribution centers and suppliers throughout the facility, organizing and maintaining the facility by following company procedures, utilizing equipment appropriately, merchandising, and completing required paperwork, logs, and documentation.
Operates equipment such as cash registers and related tools to process customer purchases using appropriate procedures for different payment types and items sold.
Operates and maintains Gas Station/Car Wash area equipment and provides products and services to Customers in accordance with Company policies and procedures.
At Sam's Club, we offer competitive pay, performance-based bonus awards, and other benefits for a happier mind, body, and wallet!
Live Better U is a company-paid education benefit program covering a range of educational opportunities, fully paid by Walmart. Eligibility depends on job classification and employment duration. Benefits are subject to change. For more information, visit https://bit.ly/3iOOb1J.
The hourly wage range is $17.00 to $24.00, with actual pay meeting or exceeding the applicable minimum wage. Additional premiums may apply based on schedule, facility, season, or work performed.
Must be 18 years of age or older.
None listed.
424 George Claus Blvd, Severn, MD 21144-1300, United States of America