(USA) Asset Protection Operations Coach

Walmart; South Bend (IN); On-site; USD 65,000 - 100,000; Full time

Job summary

Walmart in South Bend, IN is seeking a Regular/Permanent position focused on driving sales through effective merchandise presentation, pricing and signage, with accountability for inventory levels and store cleanliness.

The role includes leading and developing store teams, coaching associates, and ensuring exceptional customer service aligned with company standards while overseeing stock, displays and loss prevention initiatives to protect profitability.

Responsibilities

• Ensures effective merchandise presentation, accurate and competitive pricing, proper signing, inventory levels and area cleanliness.
• Oversees stocking and rotation of merchandise and ensuring displays are set up and organized.
• Provides supervision and development opportunities for hourly associates through teaching, training and feedback.
• Delivers exceptional customer service by modeling the OBW service standards and supporting customer initiatives.
• Manages loss prevention goals, measures adherence to policies and reviews variances to inventory reports.

Job description

700 W Ireland Rd
South Bend, IN 46614-3810

R-2642762

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$65,000 - $100,000/yr

Regular/ Permanent

Position Summary...

What you'll do...

Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levelscleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaningand organizing product displays and securing fragile and highshrink merchandiseLeads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiativesmerchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implementbusiness solutions and communicating business objectives to teams effectivelyModels and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBWservice model managing and supporting customer service initiatives for example store of the community and community outreach programsensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies andproviding process improvement leadership to ensure a high quality customer experienceProvides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties settingclear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potentialControls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Buildsaccountability for policies and procedures Measures adherence to loss prevention policies and procedures Reviews variances to inventory reportsConducts operational and preinventory reviews Gathers data audits results and monitors