US-Store Leader

Apple; Minneapolis (MN); On-site; USD 114,000 - 192,000; Full time

Job summary

A leading company seeks a Store Leader in Minneapolis to build and lead a dynamic team, ensuring exceptional customer experiences. The role involves coaching, operational strategy development, and fostering an inclusive environment. Ideal candidates will have significant leadership experience in retail and a commitment to Apple's values.

Benefits

Stock Programs

Medical and Dental Coverage

Retirement Benefits

Educational Reimbursement

Bonuses

Relocation Options

Qualifications

• 5+ years of leadership experience in retail, sales, or related fields.

Responsibilities

• Lead and coach a team to engage and support customers.
• Develop the store’s operational strategy to drive business priorities.
• Create a safe, respectful, and inclusive environment for all team members.

Skills

Leadership

Customer Service

Communication

Job description

US-Store Leader

Ridgedale

Minneapolis, Minnesota, United States

Apple Retail

Summary

Posted: May 14, 2025

Weekly Hours: 40

Role Number: 200604833

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Store Leader, you build and lead a team to engage and support customers in a dynamic environment. You foster an environment where the team delivers excellence in their performance, is energized by executing Apple’s goals and priorities, and excels in creating quality experiences for our customers.

The Store Leader models Apple’s values. You demonstrate deep care for your teams and customers by being present and available.

Description

1. Lead and coach a team that identifies customers’ needs, provide exceptional customer interactions, and deliver on Apple’s business priorities.
2. Coach and develop leaders to create high-performing teams that deliver exceptional results.
3. Be responsible for attracting, recruiting, training, developing, and retaining a diverse, high-performing team.
4. Consistently and actively participate in Floor Leadership and remove operational obstacles to improve the customer experience and team member performance.
5. Be responsible for developing the store’s operational strategy to drive Apple’s business priorities and achieve store performance goals.
6. Determine store scheduling strategy in alignment with program guidelines, considering business, individual, and team needs, and achieving scheduling guidance.
7. Analyze and use business information to support and execute the Apple Retail vision.
8. Regularly assess team and customer sentiment through formal and informal channels, address areas of opportunity, and recognize successes.
9. Maintain and uphold Apple’s policies and procedures, and protect all company assets including confidential business, customer, team member, and financial information.
10. Perform other tasks as needed.
11. Contribute to an inclusive environment by respecting differences and fostering curiosity to learn.
12. Demonstrate Apple’s values of inclusion and diversity daily.
13. Be a role model for inclusive leadership, building, developing, and retaining diverse teams.
14. Create a safe, respectful, and inclusive environment for all team members.

Minimum Qualifications

• Be available to work a schedule based on business needs, including nights, weekends, and holidays, and reliably attend scheduled work.
• Proficient in written and spoken English (sign language supported).
• Have 5+ years of leadership experience in retail, sales, or related fields.

Preferred Qualifications

• Exceed goals successfully and persist through obstacles.
• Follow through on commitments and encourage others to do the same.
• Build trust and operate with integrity.
• Make timely, sound decisions using analytics, experience, and judgment.
• Communicate effectively, tailoring style to the audience.
• Coach and develop the store team to drive positive customer experiences and results.
• Lead and manage multiple business groups in a fast-paced environment.
• Manage multiple priorities through organization, planning, and prioritization.

Pay & Benefits

Base pay ranges from $114,800 to $191,300, depending on skills, experience, and location. Additional benefits include stock programs, medical and dental coverage, retirement benefits, discounts, educational reimbursement, bonuses, and relocation options. Learn more about Apple Benefits.

Apple is an equal opportunity employer committed to inclusion and diversity. We promote equal opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other protected characteristics. Learn more about your EEO rights.

Apple participates in the E-Verify program where required. We are committed to providing reasonable accommodations for applicants with disabilities. Apple is a drug-free workplace and considers qualified applicants with criminal histories in accordance with applicable laws. Specific guidelines apply in San Francisco and Massachusetts regarding employment laws.