US Practice Development Manager

Sofwave; San Clemente (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Sofwave Medical Ltd. in California is seeking a Practice Development Manager to drive patient-focused sales for Sofwave’s devices and consumables.

You will manage key accounts, plan visits, and deliver demonstrations to physicians to grow adoption and utilization in the territory. The role requires a Bachelor’s degree in a relevant field, 2–4 years of aesthetic product sales experience, travel up to 50%, and proven ability to train, present, and support customers.

Qualifications

• Bachelor’s degree in science, marketing, business, or related field.
• 2-4 years of work experience selling aesthetic products to physicians.
• Experience with consumable sales preferred.
• Willingness to travel up to 50%.
• Ability to build and maintain relationships with core physicians, dermatologists and plastic surgeons.
• Proficient in Microsoft Office (Excel, Word, PowerPoint).
• Demonstrated, detailed sales track record.
• Deep understanding of industry and customer challenges.
• Excellent oral and written communication, with strong presentation skills.

Responsibilities

• Achieving sales and utilization quotas in the assigned territory.
• Performing territory penetration, coverage and account identification to drive sales.
• Providing training, presentations and demonstrations to customers on application and use of Sofwave’s products.
• Educating customers regarding the indications, contraindications, and safety of Sofwave’s products.
• Educating and supporting customers with marketing strategies including, but not limited to, website development, internal office branding, and external marketing strategies.
• Supporting the facilitation and execution of regional training workshops and tradeshows within the territory.
• Pre-planning sales calls and maintaining efficient time management to ensure maximum customer contact.
• Completing administrative responsibilities including Salesforce.com updates and data entry.
• Maintaining updated knowledge of the industry, competition, and competitive products.
• Developing and maintaining collaborative relationships at all levels within the organization.
• Participating in industry trade shows and meetings.
• Maintaining compliance with all applicable quality and regulatory guidelines.
• Forecasting and reporting to team members on territory matters.

Skills

Relationship building

Sales experience

Presentation skills

Training

Communication

Education

Bachelor’s degree in science/marketing/business

Tools

Salesforce

MS Office

Job description

Position Summary

The Practice Development Manager is responsible for customer relationship management activities in the assigned territory, including but not limited to the planning, organizing, and implementing of account management related to the sale of the Sofwave’s products and consumables, and is accountable for achieving the territory sales and utilization quotas and objectives.

Essential Duties And Responsibilities

• Achieving sales and utilization quotas in the assigned territory. Performing territory penetration, coverage and account identification to drive sales and increase the customer base for Sofwave’s products, through targeted, regular visits to customer offices.
• Providing training, presentations and demonstrations to customers on application and use of Sofwave’s products using effective communication and sales techniques.
• Educating customers regarding the indications, contraindications, and safety of Sofwave’s products, and how they fulfill customer needs.
• Educating and supporting customers with marketing strategies including, but not limited to, website development, internal office branding, and external marketing strategies.
• Supporting the facilitation and execution of regional training workshops and tradeshows within the territory.
• Pre-planning sales calls and maintaining efficient time management skills to ensure maximum customer contact and highest levels of customer service.
• Completing administrative responsibilities including, but not limited to, business plans, expense reports, territory account profiles, and customer databases. Manage day-to-day sales administration activities in a timely manner e.g. Salesforce.com updates and data entry.
• Maintaining updated knowledge of the industry, competition, and competitive products.
• Developing and maintaining supportive, productive and collaborative relationships at all levels within the organization.
• Participating in industry trade shows, meetings, etc.
• Maintaining compliance with all applicable quality and regulatory guidelines.
• Maintain consistent communication with appropriate team members and counterparts on all territory and regional matters, including accurate forecasting.
• Demonstrate a strong work ethic and consistently represent Sofwave with integrity, ethics, honesty, loyalty, and professionalism.

Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Bachelor’s degree in science, marketing, business, or related field preferred
• 2-4 years of work experience, selling aesthetic products to physicians, plastic surgeons and dermatologists preferred
• Experience with consumable sales preferred
• Requires travel of up to 50%
• Demonstrated ability to build and maintain relationships with core physicians, dermatologists and plastic surgeons
• Product knowledge of competitive playing field is a plus
• Demonstrated capacity to think “outside the box”, communicate and motivate customers on the company’s products, programs and new ideas
• Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint
• Successful, detailed sales track record required
• Deep understanding of the industry and the business challenges customers face
• Excellent oral/written communication skills, including well-developed presentation skills to be able to articulate with understanding Sofwave’s technology and unique value proposition

Knowledge of FDA Good Manufacturing Practices (GMPs). Ability to function in a controlled environment regulated by FDA GMPs

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move Sofwave’s capital equipment for the purpose of transportation to and from customer sites. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. The employee must be able to travel to and from customer sites, sometimes on short or no notice, and occasionally within tight timeframes. Thus, having ready access to a reliable personal vehicle, possessing a valid driver’s license and current automobile insurance, are required and employees must be able to provide Sofwave proof of a valid driver’s license and maintenance of automobile insurance upon request. Failure to provide the same upon request, or misrepresenting an employee’s possession of those items, may be grounds for discipline, up to and including termination.

Benefits

The company provides a comprehensive benefits package, including health insurance plans, life insurance coverage, a 401(k) retirement plan with employer matching, and generous vacation and sick leave policies.

Sofwave is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. Employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law.