US - Patient Registrar

150 Shriners Hospitals for Children; Honolulu (HI); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Benefits package

Job summary

Shriners Children’s Hawaii in Honolulu is seeking a Patient Registrar to ensure efficient patient registration, collecting accurate demographic and insurance information, and guiding patients to the appropriate destination. You will support outpatient staff with clerical tasks, data entry, and scheduling.

Responsibilities include using SHCIS, applying evidence-based practices, and maintaining patient confidentiality.

Qualifications

• High School Diploma or GED required.
• Two years clerical experience, including typing and use of computers.
• Familiarity with medical and insurance terminology.
• Experience with Microsoft Office programs preferred.

Responsibilities

• Obtains patient demographic and insurance information.
• Provides clerical support: typing, proofreading, filing letters and memos, reports, copying and faxing documents.
• Keeps computer database current and schedules/reschedules appointments for Shriners resources.
• Develops working knowledge of SHCIS and uses it to apply evidenced-based practice, critical thinking, and confidentiality.
• Assesses, enters and retrieves data, using system applications to register, schedule, plan and document patient care, including patient education.

Skills

Clerical experience

Typing

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Company Overview Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families. With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status.

Please click here to learn more about our locations.

Job Description

The Patient Registrar arranges for the efficient and orderly registration of all patient encounters. Ensures accurate patient demographic and insurance information is collected prior to or at the time of service and that patients are aware of applicable hospital policies and procedures. Directs patient and family to the appropriate destination. Will be required but not limited to providing clerical support to the outpatient staff by performing a variety of tasks, including typing correspondence and reports, copying, collating, filing, faxing, mailing, compiling client data, inputting data into the computer, and other duties as assigned. Provides assistance with interagency referrals to support the need for healthcare benefits as needed. Greets customers and obtains relevant information as needed for admission to the hospital.

Key Responsibilities

• Obtaining patient demographic and insurance information.
• Providing clerical support as needed but not limited to typing, proofreading, filing letters and memos, reports and other documents, copying, and faxing documents.
• Keeping the computer database current and ensuring that all information is accurate, including but not limited to scheduling/rescheduling appointments for all Shriners resources.
• Developing a working knowledge of SHCIS and using the knowledge to follow the department's processes, including using SHCIS to apply evidenced-based practice, critical thinking, and accountability as well as maintaining client privacy, quality assurance in documentation and confidentiality.
• Assessing, entering and retrieving data, using system applications to register, schedule, plan and document patient care, including patient education, at all times.

Preferred Qualifications

• High School Diploma/GED
• Two (2) years clerical experience, which includes but is not limited to typing and use of computers.
• Experience using Microsoft Office Suite of programs is preferred.
• Familiarity with medical and insurance terminology and local community resources.

The pay range for this position is $18.54 - $27.81/hour. Compensation is determined based on years of relevant experience and departmental equity.

Eligible Shriners Children’s employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance, retirement matching and so much more!

No matter where you're located, you'll find openings at our Shriners Children’s facilities across the U.S., in Canada and Mexico and at our corporate headquarters in Tampa, Florida.

We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities. We’re always looking for driven, compassionate professionals to join our team as nurses, physical therapists, medical assistants, administrative staff and much more.