US Immigration Program Manager (Strategy & Operations)

Meta; Menlo Park, San Francisco, New York (CA, CA, NY); On-site; USD 210,000 - 290,000; Full time

Job summary

Meta is seeking an experienced U.S. Immigration Program Manager to drive the operating model and program direction for U.S.

employment-based immigration, serving as a subject-matter expert on case filings and compliance operations. This senior individual contributor will partner with Recruiting, Legal, and external counsel to solve complex immigration challenges, ensure regulatory compliance, and improve case management processes at scale.

Qualifications

• 12+ years of progressive experience in U.S. employment-based immigration including case filings and compliance.
• Bachelor's degree in a directly related field, or equivalent practical experience.
• Deep expertise across U.S. employment-based visa categories and permanent residence pathways.
• Experience designing and operating compliance frameworks and program direction.
• Proven ability to manage high-volume filing portfolios with high accuracy and compliance.
• Track record of scalable processes, playbooks, and quality frameworks.
• Experience coordinating with external law firms and immigration vendors with SLAs.
• Ability to influence senior stakeholders and resolve priorities in ambiguity.
• Experience leveraging AI or automation to improve compliance workflows.

Skills

Program management

Regulatory compliance

AI in compliance

Stakeholder management

Cross-functional collaboration

Data-driven decision making

Process design

Vendor and external counsel management

Quality assurance

Education

Bachelor's degree in a related field

J.D. or relevant immigration/compliance qualification

Tools

Immigration case management platforms

HR technology systems

Job description

Meta is seeking an experienced U.S. Immigration Program Manager to drive the operating model and program direction for U.S. employment-based immigration, serving as a subject-matter expert on case filings and compliance operations. This role is accountable for filing quality, accuracy, and timeliness at scale, the program's U.S. compliance posture, and the frameworks, playbooks, and tooling that underpin delivery.

This individual will partner closely with Recruiting, People Partners, Legal, external counsel, and business leaders to solve the most complex U.S. immigration challenges, ensure regulatory compliance, and continuously improve our case management operations. This is a senior individual contributor role operating with significant autonomy: identifying program priorities, resolving ambiguous cross-functional problems, and influencing decisions without direct authority.

Experience and Qualifications

• 12+ years of progressive experience in U.S. employment-based immigration with responsibility for case filings, compliance program design, and immigration operations, including end-to-end ownership of complex programs at scale
• Bachelor's degree in a directly related field, or equivalent practical experience
• Deep subject-matter expertise across U.S. employment-based nonimmigrant visa categories and permanent residence pathways, including PERM, immigrant petitions, adjustment of status, and consular processing
• Demonstrated experience designing and operating U.S. immigration compliance frameworks, setting program direction, and establishing decision rights and controls across teams and external providers
• Proven ability to oversee high-volume, complex filing portfolios through operational teams and outside counsel while maintaining high accuracy and compliance standards
• Track record of developing scalable processes, playbooks, and quality frameworks that deliver measurable improvements across multiple teams
• Experience managing relationships with external law firms and immigration vendors, including setting quality expectations and enforcing SLAs
• Demonstrated ability to influence senior stakeholders (Legal, HR, Recruiting, Finance), resolve competing priorities, and drive decisions in ambiguous situations without direct authority
• Experience leveraging AI or automation tools to drive efficiency in compliance monitoring and case processing workflows
• Experience operating within a global technology company or a similarly complex, high-volume immigration environment
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• J.D., relevant immigration or compliance qualification, or equivalent professional training
• Experience coordinating cross-border cases and partnering with regional immigration specialists outside the U.S
• Data-driven approach to measuring filing quality, cycle times, compliance health, and vendor effectiveness
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Hands-on familiarity with immigration case management platforms and HR technology systems
• Experience supporting workforce restructuring, M&A integration, or new market entry from an immigration filings and compliance perspective