Immigration Operations and Compliance Manager

Globali; San Francisco (CA); On-site; USD 100,000 - 140,000; Full time

Job summary

Globali.ai is hiring an Immigration Operations and Compliance Manager to design, validate, and operate workflows connecting AI-generated immigration intelligence with attorney review and enterprise case management. This is not an attorney role and does not independently provide legal advice. The focus is on process quality, case operations, evidence readiness, policy implementation, escalation, and coordination with licensed immigration counsel.

Location: San Francisco, CA. FULL_TIME.

Qualifications

• 4+ years in immigration operations, global mobility, legal operations, or compliance.
• Strong understanding of employment-based immigration case workflows.
• Experience coordinating cases, evidence, deadlines, and stakeholder communication.
• Ability to handle confidential information responsibly.

Responsibilities

• Design operational workflows for immigration eligibility assessments and case preparation.
• Review case data for completeness, consistency, required evidence, and escalation needs.
• Coordinate with licensed attorneys on review standards, exceptions, and quality controls.
• Translate immigration policy changes into operational requirements and platform updates.
• Build checklists, templates, service-level expectations, and QA processes.
• Monitor cases for missing documents, conflicting information, deadlines, and compliance risks.
• Support enterprise customers with onboarding and workflow configuration.
• Partner with product and engineering teams to improve case-management and document tools.
• Develop internal knowledge resources and training materials.
• Analyze cycle time, review time, exception rate, and case readiness.
• Maintain clear boundaries between administrative support and attorney-provided legal advice.

Skills

Immigration operations

Process design

Quality assurance

Stakeholder coordination

Attorney collaboration

Tools

Immigration case-management software

GDPR/CCPA understanding

Job description

Immigration Operations and Compliance Manager

Globali.ai is building an AI-native immigration platform for individuals, employers, and legal professionals. For enterprises, Globali evaluates visa feasibility before hiring decisions, automates case preparation, monitors compliance, and supports lawyer-supervised review.

Globali.ai is hiring an Immigration Operations and Compliance Manager to design, validate, and operate workflows connecting AI-generated immigration intelligence with attorney review and enterprise case management. This is not an attorney role and does not independently provide legal advice. The position focuses on process quality, case operations, evidence readiness, policy implementation, escalation, and coordination with licensed immigration counsel.

Globali.ai is an equal opportunity employer.

Responsibilities

• Design operational workflows for immigration eligibility assessments and case preparation.
• Review case data for completeness, consistency, required evidence, and escalation needs.
• Coordinate with licensed attorneys on review standards, exceptions, and quality controls.
• Translate immigration policy changes into operational requirements and platform updates.
• Build checklists, templates, service-level expectations, and QA processes.
• Monitor cases for missing documents, conflicting information, deadlines, and compliance risks.
• Support enterprise customers with onboarding and workflow configuration.
• Partner with product and engineering teams to improve case-management and document tools.
• Develop internal knowledge resources and training materials.
• Analyze cycle time, review time, exception rate, and case readiness.
• Maintain clear boundaries between administrative support and attorney-provided legal advice.

Required Qualifications

• 4 or more years of experience in immigration operations, global mobility, legal operations, or compliance.
• Strong understanding of employment-based immigration case workflows.
• Experience coordinating cases, evidence, deadlines, and stakeholder communication.
• Excellent attention to detail and ability to identify inconsistencies.
• Strong process-design, documentation, and quality-assurance skills.
• Experience working with attorneys, HR teams, candidates, or mobility professionals.
• Ability to handle confidential information responsibly.

Preferred Qualifications

• Experience with H-1B, L-1, O-1, PERM, employment authorization, or related matters.
• Exposure to Canadian, European, Australian, or UAE immigration pathways.
• Experience with immigration case-management software.
• Familiarity with HRIS, ATS, document-management, or workflow platforms.
• Familiarity with GDPR, CCPA, or enterprise privacy requirements.

What Success Looks Like

• Cases reach attorney review with complete and consistent information.
• Operational exceptions and risks are identified earlier.
• Policy changes are reflected quickly in platform processes.
• Attorney time is focused on legal judgment rather than avoidable administrative work.

Why Join Globali.ai

• Help modernize immigration operations without removing expert legal oversight.
• Build repeatable processes that improve speed, transparency, and case quality.
• Work at the intersection of mobility, legal services, AI, and enterprise software.

Location: San Francisco, CA, US

FULL_TIME