Immigration Program & PERM Operations Lead

Meta; San Francisco (CA); On-site; USD 180,000 - 240,000; Full time

Job summary

Meta is seeking an experienced Immigration Program Manager (Operations) to lead the operating model for complex Talent Acquisition programs and PERM recruitment processes. You will set standards, dictate compliance and sequencing, and own decision rights across multiple stakeholders, including outside counsel.

This role focuses on aligning hiring priorities with multi-quarter roadmaps and delivering measurable portfolio outcomes.

Responsibilities

• Portfolio and Operating Model Ownership
• Define, plan and execute complex TA programs and cross-functional initiatives
• Set the operating model for TA programs, govern, launch, and transition to steady state
• Own the relationship with outside counsel on PERM matters, setting program-level strategy
• Define roles, responsibilities, and controls within the PERM recruitment process
• Set the direction for the PERM Recruitment Enhancement initiative
• Serve as function manager for Meta's Talent Center PERM recruitment process
• Initiate permanent residence cases with outside counsel and manage case progression against filing timelines
• Own the documentation standard for PERM filings and ensure audit-ready processes
• Act as internal authority and escalation point for Immigration team, foreign national employees, and HR partners on PERM questions
• Translate hiring priorities into a multi-quarter roadmap and make trade-off calls
• Own the measures of success for the portfolio with defined success criteria and benchmarks
• Build mechanisms for programs to run with clear ownership and governance
• Process Architecture and Operational Excellence: design end-to-end TA processes
• Decide where processes should be standardized to improve speed, quality, consistency and compliance
• Diagnose root causes of systemic process failure and distinguish problems worth fixing
• Set decision rights, handoffs, service expectations, escalation paths across recruiting teams
• Establish playbooks, SOPs, and governance for recruiting execution
• Define requirements that recruiting technology and ATS workflows must meet
• Build data and feedback mechanisms for continuous improvement
• Influence and Stakeholder Leadership: advise TA and business leaders on process and program strategy
• Drive accountability across recruiters, coordinators, sourcers, hiring managers, interviewers, systems teams, Finance, Legal, IT

Job description

Meta is seeking an experienced Immigration Program Manager (Operations) to lead the operating model for complex Talent Acquisition programs and PERM recruitment processes. You will set standards, dictate compliance and sequencing, and own decision rights across multiple stakeholders, including outside counsel.

This role focuses on aligning hiring priorities with multi-quarter roadmaps and delivering measurable portfolio outcomes.