US Client Relationship Director - Hotels

Buzz; Las Vegas (NV); Presencial; USD 80 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Breakfast and lunch provided

Snacks and drinks

Paid parental leave

Birthday leave

Resumo da oferta

A global design company in Las Vegas is looking for an experienced Account Director to join their Client Service Team. This role involves managing key client relationships with high-level hotel chains, ensuring product delivery within timelines and budgets, and seeking revenue growth opportunities. The ideal candidate has expertise in account management, strong analytical skills, and experience in the luxury brand space. Buzz offers a vibrant culture, competitive benefits, and a supportive working environment.

Responsabilidades

• Liaise with clients and internal teams to ensure timely product delivery.
• Manage product refreshes during hotel contract lifecycle.
• Identify opportunities for revenue growth within accounts.

Conhecimentos

Account management

Analytical skills

Sales strategy development

Cross-functional team management

CRM knowledge

Luxury brand interest

Ferramentas

Salesforce

Smartsheet

MS Office

Descrição da oferta de emprego

Buzz is a global design company that creates signature moments for travel. For two decades, we’ve partnered with world-leading airlines, hotels, cruise and rail brands to reimagine travel with innovative product experiences. Our creations become iconic collaborations and keepsakes that span luxury amenity, skincare, textiles and sleepwear, tabletop and service ware, tech, audio and children’s products. By bringing extraordinary brands together, we create carefully considered partnerships that become meaningful collaborations for all.

WHAT IS THE ROLE

This exciting role sits within the Buzz Client Service Team, reporting to the Director, Client Service Hotels and will be responsible for retaining and growing a small number of high-level client relationships within major Hotel chains. Your role is to liaise with clients and internal production and logistics to ensure all product is delivered to time and within budget. You will also manage a number of product refreshes during the lifecycle of the Hotel contract, as well you will look for opportunity for revenue growth within accounts.

WHAT ARE WE LOOKING FOR?

A seasoned account director who takes ownership of their client portfolio, managing strategic client relationships and generating new opportunities within these accounts.

The successful candidate will have:

• Previous experience managing high-value accounts and preferably experience in the product development process, either through selling into hotels or wholesale retail
• Proven ability to deliver growth in revenue and repeat business by successfully managing existing client relationships.
• Highly tuned analytical skills with the ability to apply this to the development of sales strategies and plans.
• Demonstrated experience in effectively managing cross-functional teams to deliver on deadlines and outcomes for your clients.
• Sound knowledge of CRM\'s and project management tools such as Smartsheet and Salesforce, with int-adv. MS Office skills.
• An understanding of, and network within, Hotels would be considered advantageous - either developed through selling into this industry for several years or having worked within the industry directly.
• An interest in luxury brands and a passion for travel.

BUZZ CULTURE

At Buzz, we pride ourselves on doing things in ways that inspire discovery. Our fast-paced, vibrant culture can be experienced the moment you step foot into our office and realise you are in our Buzz Café, with breakfast and lunch provided daily, snacks, drinks and endless coffee for everyone’s enjoyment. Our employees are creative and passionate beings. They push boundaries, thrive out of comfort zones, love a challenge and tackle them head on. Our collaborative teams deliver amazing results by trusting in one another’s expertise. The way we innovate and add a Buzz twist to everything we do is what we hope will inspire you.

We have generous employee benefits too, from rewards to paid parental and birthday leave. We might be biased, but we think Buzz is leading the way as a great employer. Our culture is truly values-driven, which is what we believe makes Buzz a uniquely wild and welcoming place to work.

If the above sounds like you, we would love to hear from you! So please apply NOW!!

We would love to be able to contact everyone personally, however, this is not possible. If you have not heard from us within 4 weeks of submitting your application, we thank you for your interest in joining the Buzz team but on this occasion, your application was not shortlisted.