Urinalysis (UA )Technician

WILLAMETTE FAMILY INC; Eugene (OR); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

403b with company match

FSA

Job summary

Willamette Family Inc. in Eugene, OR is seeking an Urinalysis Technician to perform observed and unobserved UA collections for our male patients, following federal and state regulations.

On-site role requires strong teamwork and communication and the ability to handle sensitive information. You will maintain the UA program in our EHR, coordinate scheduling, document results, and support reception and intake duties.

Qualifications

• High school diploma or equivalent required.
• Proficient with Microsoft Office and EHR systems.
• Ability to follow oral and written directions and de-escalate when needed.
• Strong communication and teamwork within a clinical setting.

Responsibilities

• Facilitate observation of UA collections (observed and unobserved).
• Process and document UA samples in the EHR.
• Provide coverage for receptionist and intake duties as needed.

Skills

Microsoft Office Suite (Office 365)

De-escalation techniques

Time management

Documentation

Written and verbal communication

Teamwork

Ability to follow directions

Flexibility

Education

High school diploma or equivalent

Tools

CareLogic

Electronic Health Record (EHR)

Job description

Description

About the agency:

Willamette Family (WF) is a longstanding substance use treatment and behavioral healthcare provider that strives to support our community. Willamette Family is accredited by the Council on Accreditation (COA), noting that we meet or exceed the national standards for excellence in behavioral healthcare. Willamette Family provides the full continuum of Substance Use Disorder Treatment, outpatient mental health therapy, Primary Healthcare, Family Services, Peer Support, Parent Education, Skill Development, and Supported Housing services. For more information visit wfts.org.

Position Overview:

This position will primarily work with male patients performing observed and unobserved urinalysis (UA) collections. Responsibilities include direct observation of urine specimen collections for drug testing. In accordance with federal and state regulations, as well as organizational policy, direct observation must be conducted by staff of the same sex as the donor.

Position:

Full-time

Shift and Schedule:

Monday through Friday, 10:30am to 7:30pm

Compensation:

Starting at $17.85/ hr

Employee Benefits:

• Health, Dental, Vision, life, and Supplemental insurance options
• Healthcare Flexible Spending (FSA)
• 403b Retirement Savings with company match
• Robust time off package including paid sick leave, vacation time, and holidays for all full-time and regular part-time employees
• Training and education benefits for employees who are employed for 24 months or longer as well as continued education training support
• and more!

Requirements

Minimum Qualifications:

• High school diploma or equivalent completion.

Required Knowledge Skills and Abilities:

• Microsoft Office Suite, including Office 365
• Has the ability to follow oral and written directions
• Has knowledge and practice of de-escalation methods
• Has the flexibility to respond to changing needs and environments.
• Has the ability to work in an environment where people may be verbally hostile and/or abusive
• Must have the ability to work within an integrated team model which includes: cross-training with other administrative support positions, providing coverage and support to other administrative support positions stationed at the home site and/or other WF sites.
• Effectively manages time and meets deadlines
• Proficient in documentation
• Professional written and verbal communication and interpersonal skills.

Employment Requirements:

• This role requires the Urinalysis (UA )Technician to be available on-site; Must be located in the Eugene, OR area or be willing to commute.
• Background check approval from the Department of Human Services (Initiated post-offer).
• Ability to pass Pre-employment Drug screening, including cannabis/THC (Initiated post-offer).
• Effective 03/28/2025- Willamette Family has a required 12 month waiting period before former clients can apply for employment. This policy is in place to ensure professional boundaries and avoid potential conflicts of interest. Your response will not impact your eligibility beyond this requirement, and all information will remain confidential.

Essential Duties:

• Facilitate the collection of observed and unobserved uranalysis.
• Process and document UA samples
• The Uranalysis Technician also provides coverage for other support positions, including reception and intake functions.

Responsible for mastering the electronic UA program including:

• Client data entry,
• Setting up/ adjusting the scheduling of UA schedule for individual clients
• Insurance authorizations,
• Release of Information ( ROI) oversight
• Uploading results into Electronic Health Record (EHR).
• Documentation of all UA results as per the guidelines
• Monitor all UA results, request confirmation as needed
• Contact designated referral source if required
• Maintain regular communication with clinical staff regarding positive UA results
• Contact clients when UA is missed or when attendance at UA’s is of concern
• Serve as a liaison with outside laboratory communications
• Provide education to staff and clients about urine collection, interpretation of results, documentation, and reporting of results.
• Serve as the designated safety committee representative for OPBH
• Assist in maintaining the cleanliness of the facility/environment
• Assist in maintaining a trauma-informed-care environment
• Maintain confidentiality in accordance with 42 CFR Part 2/HIPAA
• Regular attendance

Additional Duties As Requested:

• Assist clinical staff with engagement calls, and support.
• Assist with data tracking, pulling CareLogic reports if request, other data tracking as indicated
• Assist clinical staff with clerical duties to include making copies, filing documents, entering documents into Electronic Health Record (EHR).
• Cover for primary receptionist as requested
• Complete any tasks assigned by the Program Manager/Clinical Supervisor and Program Director.

EQUAL OPPORTUNITY EMPLOYER

Willamette Family Inc. prohibits discrimination on the basis of any characteristics protected by applicable local, state, federal laws and any agency policy including, but not limited to, discrimination based on race, color, religion, national origin, sex, or sexual orientation.