Emergency Medical Dispatcher - 24/7 Critical Care Support

911 Emergency Communications; Lecompton Township (KS); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Certification support

Job summary

911 Emergency Communications in Lecompton, KS is hiring Emergency Medical Dispatchers to support urgent medical responses. The role involves gathering patient and incident information, establishing priorities, and coordinating resources following approved protocols.

Depending on training and certification, dispatchers may provide pre-arrival instructions and must adhere to medical oversight. The position may include overnight, weekend, and rotating shifts with overtime as required.

Qualifications

• High school diploma or equivalent is commonly required.
• Emergency Medical Dispatcher certification may be required before appointment.
• CPR certification may be required.
• EMT or paramedic credentials are not universally required; consult vacancy for exact qualifications.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient's location, callback number, and access details
• Ask approved questions about the patient's condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Skills

Active listening

Communication

Decision making

Education

High school diploma or equivalent

Emergency Medical Dispatcher certification

CPR certification

Job description

911 Emergency Communications in Lecompton, KS is hiring Emergency Medical Dispatchers to support urgent medical responses. The role involves gathering patient and incident information, establishing priorities, and coordinating resources following approved protocols.

Depending on training and certification, dispatchers may provide pre-arrival instructions and must adhere to medical oversight. The position may include overnight, weekend, and rotating shifts with overtime as required.