Emergency Medical Dispatcher — 24/7 Crisis Coordination

Emergency Telecommunicator Services; Durham (KS); On-site; USD 42,000 - 65,000; Full time

Job summary

Emergency Telecommunicator Services in Durham, KS seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify patient locations, and coordinate ambulance resources. Responsibilities include following approved protocols, triaging incidents, and relaying essential information to responders.

The role emphasizes continued protocol-based instruction, documentation, and collaboration with EMS teams to ensure timely and accurate emergency response.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required.
• EMT or paramedic credentials are not universal requirements for this role; consult the vacancy for the exact qualifications and accepted certification providers.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Education

High school diploma or recognized equivalent

Job description

Emergency Telecommunicator Services in Durham, KS seeks an Emergency Medical Dispatcher to handle urgent medical calls, verify patient locations, and coordinate ambulance resources. Responsibilities include following approved protocols, triaging incidents, and relaying essential information to responders.

The role emphasizes continued protocol-based instruction, documentation, and collaboration with EMS teams to ensure timely and accurate emergency response.