Urgent Care Vet Shift Lead - Flexible Hours

UrgentVet; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Care Plan

401k Match

Generous PTO

Paid Parental Leave

Disability options

Tuition assistance

Professional growth opportunities

Discounted veterinary care

Job summary

UrgentVet Hospitals in North Raleigh is seeking a Full-time Shift Lead to support outstanding patient care, team leadership, and client service in a fast-paced urgent care clinic. You will lead shift activities, coordinate paraprofessionals, and partner with the Practice Manager and Lead DVM to communicate across teams and departments.

The ideal candidate has healthcare or veterinary experience, medical terminology knowledge, and some management exposure. On-site role with growth potential.

Qualifications

• Two years of experience in healthcare, veterinary profession, or service-type industry required.
• Medical background with medical terminology training required.
• Associate degree or veterinary technician certification/licensure preferred.
• Six months of prior experience in a management position strongly preferred.
• Animal handling experience including patient restraint, sample collection, and monitoring.
• Clinical skills including phlebotomy, catheter placement, laboratory analysis, and drug calculation.

Responsibilities

• Provide leadership during each shift to support clients, coordinate paraprofessional staff, and maximize productivity.
• Direct, plan, coordinate, and perform duties concerned with animal health and client education to ensure consistent, quality care for patients.
• Partner with the Practice Manager and Lead DVM to ensure effective communication with clients, hospital team members, and Support Center departments.
• Assist with allocating cases to veterinary assistants and resolve bottlenecks in medical operations.
• Support client resolution decisions, invoice adjustments, and client experience exceptions.

Skills

Healthcare experience

Veterinary experience

Service industry experience

Medical terminology

Animal handling

Phlebotomy

Catheter placement

Laboratory analysis

Drug calculation

Management experience

Communication skills

Education

Associate degree or veterinary technician certification

Job description

UrgentVet Hospitals in North Raleigh is seeking a Full-time Shift Lead to support outstanding patient care, team leadership, and client service in a fast-paced urgent care clinic. You will lead shift activities, coordinate paraprofessionals, and partner with the Practice Manager and Lead DVM to communicate across teams and departments.

The ideal candidate has healthcare or veterinary experience, medical terminology knowledge, and some management exposure. On-site role with growth potential.