Urgent Care Technician

Upland Hills Health; Mount Horeb (WI); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Comprehensive benefits

PTO from day one

Retirement plan with match

Wellness center access

Employee events

Job summary

Upland Hills Health – Mt. Horeb Clinic Urgent Care Services is hiring a part-time Urgent Care Technician to join our collaborative team. The role includes gathering patient information, recording in EPIC EMR, and assisting with patient care under RN/Physician supervision.

You will perform vital signs, phlebotomy support, and help with imaging/lab logistics. Flexibility is required to cover evenings and weekends.

Qualifications

• Advanced EMT certification or higher is required.
• At least one year of prior work in an Emergency/Urgent Care/Hospital/Clinic setting is required.
• BLS certification is required.
• Excellent verbal and written communication skills are required.
• Ability to work independently at times and flexible hours including evenings, weekends and holidays.

Responsibilities

• Provide therapeutic patient- and family-centered care as part of the urgent care team.
• Obtain and process patient information; record in EPIC EMR.
• Assist with patient care under supervision of RN/Physician/APC.
• Take vital signs and collect medical histories as needed.
• Provide phlebotomy assistance when required.
• Move, transport, and assist patients for imaging or labs as needed.
• Prepare and stock rooms; track equipment and supplies.
• Perform basic clerical tasks and assist with admissions/discharges.

Skills

Advanced EMT

Emergency/Urgent Care experience

BLS

Verbal and written communication

Independence

Flexibility (evenings/weekends/hols)

Phlebotomy

MS Office proficiency

Medical terminology

Tools

EPIC EMR

Microsoft Office

Job description

Location:

Upland Hills Health - Mt. Horeb Clinic Urgent Care Services

Hours & Shift:

Part-time 0.6 FTE (24 hours a week), Every other weekend rotation is required.

Role Responsibilities:

• The Urgent Care Technician will work collaboratively as an active member of the team to provide therapeutic patient and family centered care
• The Urgent Care Technician is responsible for obtaining and processing patient information
• Technicians will also be required to assist with patient care based on individual patient needs within the scope of practice under direct supervision of the Registered Nurse and/or Physician or Advanced Practice Provider
• Will take vital signs and collect medical histories as needed
• Will use the electronic medical record (EPIC) to record medical information as is directed or needed
• May provide orthopedic support goods such as crutches or braces when needed
• Will provide phlebotomy assistance as needed
• Will identify patient concerns and monitor patient condition and report that information to the Registered Nurse and/or Medical Provider
• Will move, turn or transport patients as required for their comfort and medical needs
• May assist patients with movement for imaging tests or lab draws
• Will prepare and stock rooms as needed
• Tracks and maintains equipment and supplies for department and individual rooms
• Will sanitize and clean patient rooms as needed
• Performs clerical functions as needed, such as processing completed charts, obtaining medical records, placing phone calls as directed, and assisting with admission and discharge paperwork
• Will take responsibility for their professional development and growth as an urgent care provider

Qualifications:

• Advanced EMT certification or higher is required
• At least one year of prior work experience in an Emergency, Urgent Care, Hospital or Clinic setting is required
• Prior Emergency Services experience as an EMT or Paramedic is very beneficial but not required
• Phlebotomy experiences are highly desirable or willingness to learn
• Medical terminology experience is beneficial
• Basic Life Support (BLS) is required
• Outstanding verbal and written skills are required
• Ability to work independently at times
• Should have the ability to work flexible hours including evenings, weekends and holidays
• Previous experience with the Microsoft Office Suite software programs is beneficial

Employee Benefits:

• Comprehensive benefits packages available for both part and full-time employees!
• Paid Time Off (PTO) benefits begin to accrue on day one!
• Retirement Plan with matching dollars available!
• Two wellness center facilities that employees are eligible to use free of charge & a minimal fee for spouses!
• Many Employer Sponsored Events held throughout the year to celebrate our employees!

Why Upland Hills Health:

Upland Hills Health (UHH) consistently ranks as a very high performing health care institution in Southwestern Wisconsin. Located just 40 minutes from Madison, WI and as well from Dubuque, IA, the area is surrounded by wonderful communities and beautiful scenery. For over 100 years, Upland Hills Health has been dedicated to the promise of offering the highest standard of healthcare. Our community-minded staff emphasizes providing quality, comprehensive healthcare while offering a comfortable, neighborly welcome to everyone who walks through our doors. Here, neighbors care for neighbors!