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St. Luke’s University Health Network is seeking an Urgent Care Technician to support Urgent Care and Occupational Medicine by handling clerical and clinical duties to ensure smooth operations and high-quality patient care.
The role involves patient intake, vital signs, scheduling, point-of-care testing, and assisting nursing staff and providers to deliver efficient, patient-centered care in a fast-paced environment. High school diploma required; basic computer skills; medical terminology a plus.
The Urgent Care Technician supports both Urgent Care and Occupational Medicine by performing clerical and clinical duties, ensuring smooth operations and quality patient care as a vital member of the Care Now service line.
Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit.
Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed.
Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms. Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood).
Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients.
Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 6 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry, and push objects up to 10 lb. Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher. Frequently stoop and bend and reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision.
High school diploma or equivalent is required.
Basic computer skills required. Medical terminology a plus.