Urgent Care Technician - Full Time - Clinton Care Now

St. Luke's University Health Network

Clinton (NJ)

On-site

USD 25,000 - 36,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental
Vision
PTO
Sick leave
Professional development

Job summary

St. Luke’s University Health Network is seeking an Urgent Care Technician to support both Urgent Care and Occupational Medicine. This full-time role requires weekend and holiday shifts, and coverage of vacations as needed.

You will perform clerical and clinical duties to ensure smooth operations and high-quality patient care in the Care Now service line. Responsibilities include patient registration in EMR systems (Epic and Systoc), gathering medical history, vital signs, specimen collection,

Qualifications

  • High school diploma or equivalent is required.
  • Basic computer skills required; medical terminology a plus.
  • Experience with EMR systems like Epic or Systoc is preferred.

Responsibilities

  • Accurately collects and updates patient demographics and insurance information during registration.
  • Assesses patient acuity in waiting areas and escorts patients to exam rooms.
  • Gathers medical history, records vital signs, and prepares patients and rooms for visits.
  • Performs point-of-care testing per protocol and maintains equipment and rooms.
  • Assists nursing staff and providers to deliver high-quality patient care.

Skills

Patient registration
Clinical support
Communication

Education

High school diploma or equivalent

Tools

Epic EMR
Systoc EMR
Microsoft Office

Job description

St. Luke’s is proud of the skills, experience and compassion of its employees. The employees of St. Luke’s are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient’s ability to pay for health care.

This position is full time and is required to work a weekend shift, holiday shifts, (shared with staff) and help cover vacations.

The Urgent Care Technician supports both Urgent Care and Occupational Medicine by performing clerical and clinical duties, ensuring smooth operations and quality patient care as a vital member of the Care Now service line.

JOB DUTIES AND RESPONSIBILITIES:

  • Accurately collects and updates patient’s demographic and insurance information. Completes the registration process for patients (enters patient data/orders/charges into the EMR (Epic and Systoc) to support clinical documentation and billing processes.

  • Assesses patient acuity in waiting areas, escorts patients to exam rooms, completes intake by gathering medical history and obtaining vital signs, and prepares the patient and room by setting up necessary instruments and equipment for the visit.

  • Schedules patients for advanced care with specialty providers, workers compensation follow ups, and other clinical services as needed.

  • Performs point-of-care testing per protocol, and ensures proper cleaning, calibration, and maintenance of equipment and exam rooms. Maintains competency in specimen collection, Performs Reasonable Suspicion Drug and Alcohol Testing (Fit for Duty), following chain-of-custody protocols for various specimen types (urine, saliva, hair, breath and blood).

  • Assist nursing staff and Providers to support the delivery of high-quality, patient-centered care, ensuring a positive and efficient experience for all patients.

  • Maintains confidentiality of all materials handled within the Network/ Entity as well as the proper release of information.

  • Complies with Network and departmental policies regarding issues of employee, patient and environmental safety and follows appropriate reporting requirements.

  • Demonstrates/models the Network’s PCRAFT values during interactions with all customers.

  • Demonstrates Performance Improvement in the following areas as appropriate: Clinical Care/Outcomes, Customer/Service Improvement, Operational System/Process, and Safety.

  • Demonstrates financial responsibility and accountability through the effective and efficient use of resources in daily procedures, processes and practices.

  • Complies with Network and departmental policies regarding attendance and dress code.

  • Demonstrates competency in the assessment, range of treatment, knowledge of growth and development and communication appropriate to the age of the patient treated.

  • Other duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 6 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry, and push objects up to 10 lb. Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher. Frequently stoop and bend and reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision.

EDUCATION:

High school diploma or equivalent is required.

TRAINING AND EXPERIENCE:

Basic computer skills required. Medical terminology a plus.

MINIMUM - MAXIMUM COMPENSATION PAY RANGE:

$17.55 - $26.33

St Luke’s University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education. We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.

BENEFIT OFFERINGS:

  • comprehensive health
  • dental
  • vision
  • short term disability
  • long term disability
  • life insurance
  • generous PTO
  • sick leave
  • professional development opportunities

Join us to experience a supportive workplace with a focus on your growth and well-being.

St. Luke’s University Health Network is an Equal Opportunity Employer.
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