Urgent Care Tech: Fast-Paced Patient Care & Support

St. Luke’s University Health Network; Whitehall (Lehigh County); On-site; USD 34,000 - 52,000; Full time

Job summary

St. Luke's University Health Network is seeking an Urgent Care Technician to support Urgent Care and Occupational Medicine. You will perform clerical and clinical duties, collect demographics and insurance data, and enter orders into the EMR to support billing and documentation.

The role involves assessing patient needs, assisting nursing staff, and ensuring a smooth, patient-centered experience while maintaining confidentiality and safety standards across the network.

Qualifications

• High school diploma or equivalent is required.
• Basic computer skills required; medical terminology a plus.

Responsibilities

• Collects and updates patient demographics and insurance information accurately.
• Registers patients by entering data into the EMR (Epic and Systoc) to support clinical documentation and billing.
• Assesses patient acuity, escorts patients to exam rooms, and prepares room with necessary instruments and equipment.
• Schedules patients for specialty services and follow-ups as needed.
• Performs point-of-care testing per protocol and maintains equipment and rooms.

Education

High school diploma or equivalent

Tools

Epic

Systoc

Job description

St. Luke's University Health Network is seeking an Urgent Care Technician to support Urgent Care and Occupational Medicine. You will perform clerical and clinical duties, collect demographics and insurance data, and enter orders into the EMR to support billing and documentation.

The role involves assessing patient needs, assisting nursing staff, and ensuring a smooth, patient-centered experience while maintaining confidentiality and safety standards across the network.