Urgent Care Patient Care Technician: Growth & Benefits

WellNow Urgent Care; Latham (NY); On-site; USD 29,000 - 37,000; Full time

Benefits offered by this job

Parental leave

Continuing education options

Medical benefits incl vision coverage

FSA/HSA options

Prescription drug coverage

401(k) plan with company match

Free urgent care visits for you and/or

Eligible dependents

Scrubs provided

Promotional growth opportunities

Monthly bonus based on performance

Job summary

WellNow Urgent Care is seeking a Patient Care Technician/Medical Assistant to join our team in the United States. You will take patient history, obtain vital signs, and assist with phlebotomy and provider exams in a fast-paced urgent care setting.

You will also handle reception tasks, patient registration, triage calls, and occupational medicine documentation while upholding HIPAA and delivering friendly, patient-centered care.

Qualifications

• 6+ months of experience as a Patient Care Technician or similar role; OR equivalent education/certification in a related healthcare specialty
• Preferred experience in Urgent Care, Occupational Medicine, and/or Phlebotomy
• Ability to identify equipment problems and correcting or notifying team leader
• Ability to establish and maintain effective relationships with staff, patients, and families
• Computer knowledge and skills, must be able to register patients on the computer in a timely manner; including use of Electronic Medical Records (EMR)
• Ability to complete and maintain CPR certification
• Excellent listening and note-taking skills
• Ability to apply written instructions and standardize work practices
• Strong communication skills, including grammatical, spelling and verbal
• Detail-oriented with proven ability to work effectively under conditions requiring accuracy
• Capable of working well on a team
• Friendly and customer service oriented
• Ability to manage high call and patient volume

Responsibilities

• Explain to patients what insurances are accepted and those that are out of network; know pricing
• Greets patients and completes registration in a timely manner
• Answers and triages phone calls
• Collects patient responsibility for visits
• Printing, scanning, and faxing reports
• Cleaning of the clinic before, during, and after shift
• Ensures accurate completion and timely scanning of Occupational Medicine documentation
• Completes Occupational Medicine testing: Urine Drug Screens, Breath Alcohol Testing, Hair Collection, DOT & Non-DOT Physicals, Vision and Audio Testing, Pulmonary Function Testing, Audiograms

Skills

PCT experience

CPR certified

EMR skills

Communication skills

Team player

Education

High School Diploma or GED

EMT Basic certification

Tools

EMR systems

Job description

WellNow Urgent Care is seeking a Patient Care Technician/Medical Assistant to join our team in the United States. You will take patient history, obtain vital signs, and assist with phlebotomy and provider exams in a fast-paced urgent care setting.

You will also handle reception tasks, patient registration, triage calls, and occupational medicine documentation while upholding HIPAA and delivering friendly, patient-centered care.