Urgent Care Medical Assistant | Patient-Focused Team

GoHealth Urgent Care; Mooresville (NC); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Match

EAP & Wellness

PTO

Incentive Pay

Career Growth

Job summary

Novant Health–GoHealth Urgent Care in North Carolina is seeking a Medical Assistant Float to support providers in delivering urgent care services. You will handle patient intake, clinical procedures, front desk operations, and patient flow to ensure a safe, efficient, and positive experience.

The role requires at least 1 year MA experience, a High School Diploma or equivalent, and BLS certification. Preferred MA program graduate; benefits include medical, dental, 401(k), PTO, and incentive pay.

Qualifications

• High school diploma or equivalent required
• Graduate of Medical Assisting Program preferred
• Minimum of 1 year Medical Assistant experience required
• Front desk or patient registration experience preferred

Responsibilities

• Register patients and collect required paperwork, insurance information, and eligibility verification
• Process co-pays and schedule appointments
• Coordinate referrals to specialists as directed
• Prepare patients for examination by confirming visit details, obtaining medical history, and documenting information in the medical record
• Measure and record vital signs, including blood pressure, temperature, pulse, height, and weight
• Perform point-of-care testing (e.g., flu, strep, urinalysis, EKG, pregnancy testing) and communicate results to providers
• Draw and prepare blood specimens for laboratory analysis
• Prepare and stock exam rooms; monitor supplies and inventory
• Maintain accurate medical records, including scanning and documentation
• Answer phones, manage correspondence, and maintain a welcoming reception area
• Conduct patient follow‑up courtesy calls
• Perform opening and closing duties, including cash handling, end‑of‑day reconciliation, and securing the facility
• Perform daily equipment checks, quality control, calibration, troubleshooting, and submit repair requests as needed
• Adhere to all clinical, safety, and organizational policies
• Perform other duties as assigned

Skills

Clinical duties

Communication

Team collaboration

Attention to detail

Typing

Education

High School Diploma or equivalent

Graduate of Medical Assisting Program

Tools

Microsoft Word

Excel

Job description

Novant Health–GoHealth Urgent Care in North Carolina is seeking a Medical Assistant Float to support providers in delivering urgent care services. You will handle patient intake, clinical procedures, front desk operations, and patient flow to ensure a safe, efficient, and positive experience.

The role requires at least 1 year MA experience, a High School Diploma or equivalent, and BLS certification. Preferred MA program graduate; benefits include medical, dental, 401(k), PTO, and incentive pay.