Urgent Care Medical Assistant - Patient Care & Team Impact

Mercy-GoHealth Urgent Care, LLC; Oklahoma; On-site; USD 23,000 - 30,000; Full time

Job summary

Mercy-GoHealth Urgent Care, LLC is seeking a dedicated Medical Assistant to support Providers, Radiologic Technologists, and patients in a fast-paced urgent care setting. You will register patients, verify insurance, collect vitals, assist with examinations, perform point-of-care tests, and maintain medical records in a compassionate, efficient environment.

This role requires a Medical Assistant program graduate (preferred), BLS at hire, and strong teamwork to help us redefine value and access

Qualifications

• Graduate of a Medical Assistant Program preferred.
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• High school diploma or equivalent required.
• Knowledge of medical terminology strongly preferred.

Responsibilities

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit; perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence; ensure reception is well maintained and conduct courtesy call-backs for patient follow-up.
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building.
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
• All other duties as assigned.

Skills

Medical terminology

Patient communication

Education

Medical Assistant Program

High school diploma or equivalent

Job description

Mercy-GoHealth Urgent Care, LLC is seeking a dedicated Medical Assistant to support Providers, Radiologic Technologists, and patients in a fast-paced urgent care setting. You will register patients, verify insurance, collect vitals, assist with examinations, perform point-of-care tests, and maintain medical records in a compassionate, efficient environment.

This role requires a Medical Assistant program graduate (preferred), BLS at hire, and strong teamwork to help us redefine value and access