Urgent Care Medical Assistant - Patient Care & Front Desk

Mercy-GoHealth Urgent Care; Edmond (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Mercy-GoHealth Urgent Care in Edmond, OK is seeking a Medical Assistant to support medical providers, radiologic technologists and patients. The role emphasizes accurate patient care management, organization and timely communication while contributing to an effortless patient experience.

The Medical Assistant will help maintain a culture of care, collaborate with team members, and adhere to core values of integrity and accountability. BLS certification is required at hire.

Qualifications

• Graduate of a Medical Assistant Program preferred.
• 1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred.
• High school diploma or equivalent required.
• Knowledge of medical terminology strongly preferred.

Responsibilities

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.
• Process co-pays and schedule patient appointments for assigned center.
• Coordinate provider referrals to assigned Specialist.
• Answer patient questions regarding their care and keep them informed of their status.
• Inform technical staff of patient flow.
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit.
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and elevate critical cases to provider as needed.
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider.
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies.
• Responsible for maintenance of medical records and scanning charts to patient files.
• Answer phone calls, collect and sort daily.

Skills

Collaboration

Innovation

Diversity and Inclusion

Integrity

Accountability

Education

Graduate of Medical Assistant Program preferred

1+ years of Medical Assistant experience under a licensed healthcare supervisor within the last 3 years preferred

High school diploma or equivalent required

Tools

BLS certification

Job description

Mercy-GoHealth Urgent Care in Edmond, OK is seeking a Medical Assistant to support medical providers, radiologic technologists and patients. The role emphasizes accurate patient care management, organization and timely communication while contributing to an effortless patient experience.

The Medical Assistant will help maintain a culture of care, collaborate with team members, and adhere to core values of integrity and accountability. BLS certification is required at hire.