Urgent Care Medical Assistant

LCMC Health; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Deliver healthcare with heart

Give people a reason to smile

Lagniappe in care

Job summary

LCMC Health is seeking a Medical Assistant for Urgent Care in a fast-paced setting. You will support clinical teams, manage patient flow, and assist with rooming, documentation, and specimen handling to ensure efficient patient care.

The role requires BLS certification, familiarity with EMR, and strong organizational and communication skills. Expect a dynamic environment with emphasis on teamwork and patient safety.

Qualifications

• High School Diploma or GED, or equivalent; two years of related work experience acceptable.
• Current American Heart Association BLS certification required.
• Knowledge of medical terminology and patient confidentiality.
• Basic computer skills, including electronic documentation and data entry.
• Strong organizational, communication, and multitasking abilities.

Responsibilities

• Obtain and document vital signs and communicate concerns to the clinical team.
• Assist with patient intake, rooming, scheduling, and discharge to maintain flow.
• Prepare exam rooms and maintain supplies; ensure equipment is clean and safe.
• Collect and handle laboratory specimens for testing or transport.
• Document patient information in EMR accurately and maintain confidentiality.

Education

High School Diploma / GED or equivalent

Tools

EMR

Job description

Medical Assistant (MA) – Urgent Care

Your job is more than a job Medical Assistant (MA) – Urgent Care LCMC Health | Urgent Care Fast-Paced Environment. Hands-On Patient Care. A Team That Gets It Done! Are you an experienced, motivated Medical Assistant who thrives in a fast-paced environment? We want to meet you! LCMC Health is looking for a dependable, proactive, and experienced Medical Assistant to join our Urgent Care team! Urgent Care isn't your typical clinic setting! We're looking for a self-starter who can think on their feet, anticipate patient and provider needs, and jump into action without waiting to be asked. Our ideal candidate is confident, adaptable, organized, and passionate about delivering exceptional patient care — even when things get busy. If you're someone who enjoys staying on the move, takes ownership of your work, and knows how to keep a clinic running smoothly, this could be the perfect opportunity for you!

What You'll Do

Clinical Care & Patient Support

Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to the appropriate clinical team members. Assist with patient intake, rooming, appointment scheduling, and discharge processes to keep patient flow moving efficiently. Recognize urgent situations and respond appropriately according to established protocols. Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use. Collect, prepare, and properly handle laboratory specimens for testing or transport. Provide compassionate, patient-centered care to infants, children, and adults.

Efficiency & Clinic Operations

Stay one step ahead by anticipating provider needs and helping maintain an organized, efficient clinical environment. Manage multiple priorities while maintaining accuracy and attention to detail. Support providers by preparing patient charts, gathering medical records, and ensuring necessary documentation is available. Assist with patient scheduling, telephone communications, and other daily clinic operations. Take initiative to identify challenges, solve problems, and keep the clinic moving during busy periods.

Documentation & Communication

Accurately document patient information in the Electronic Medical Record (EMR). Retrieve laboratory results, radiology reports, and outside medical records as needed. Maintain patient confidentiality and comply with HIPAA requirements. Communicate effectively with providers, patients, families, and team members to ensure a seamless care experience.

Teamwork, Safety & Accountability

Work collaboratively with providers and clinical staff in a high-energy, team-focused environment. Demonstrate professionalism, dependability, and a positive attitude — especially during high-volume periods. Follow infection prevention, patient safety, and equipment cleaning protocols. Take ownership of responsibilities, recognize when assistance is needed, and step in to support your team. Participate in quality improvement initiatives and help maintain a safe, welcoming environment.

What You'll Need

• High School Diploma, GED, or equivalent OR two years of work experience.
• Current American Heart Association Basic Life Support (BLS) certification.
• Knowledge of medical terminology, patient confidentiality, and clinical procedures.
• Basic computer skills, including electronic documentation and data entry.
• Strong organizational, communication, and multitasking skills.

What Will Make You Stand Out

• Previous Medical Assistant experience , preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
• A go-getter mentality: You see what needs to be done and take action!
• Confidence under pressure: You can prioritize competing needs while maintaining excellent patient care.
• Strong clinical instincts: You recognize changes, communicate concerns, and know when to elevate.
• Flexibility and adaptability: You can shift gears quickly as patient volumes and priorities change.
• Team-first attitude: You're willing to jump in, support your coworkers, and help wherever needed.
• Dependability: Your team can count on you to show up, stay engaged, and follow through.

Why Join LCMC Health?

At LCMC Health, we believe great patient care starts with great people. Our Urgent Care team works together to provide quality care when patients need it most. You'll have the opportunity to use your clinical skills, work alongside dedicated healthcare professionals, and make a meaningful impact in a dynamic environment. We're looking for more than someone who can do the job — we're looking for someone who takes initiative, thrives on teamwork, and is ready to hit the ground running!

Physical Requirements

This position involves frequent standing, walking, bending, lifting, carrying, and other physical activities consistent with a busy clinical environment. Medium work requirements generally involve exerting 20–50 pounds of force occasionally and 10–25 pounds frequently.

Work Environment

May involve occupational exposure to bloodborne pathogens, chemicals, airborne communicable diseases, and other conditions commonly associated with healthcare settings.

Patient Population

Infants, children, adolescents, and adults.

Reporting Relationship

This position does not formally supervise employees. This description outlines the general nature and responsibilities of the position and is not intended to be an exhaustive list. LCMC Health reserves the right to modify responsibilities based on organizational needs.

WORK SHIFT

Variable Hours (United States of America)

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.