Urgent Care Medical Assistant - 2600 Belle Chasse Hwy.

LCMC Health; Timberlane (LA); On-site; USD 25,000 - 36,000; Full time

Job summary

LCMC Health's Urgent Care is seeking a Medical Assistant to support fast-paced clinical operations. You will take vital signs, assist with patient intake and rooming, and help manage documentation in the EMR. The role emphasizes patient-centered care for all ages and strict HIPAA compliance.

Stay organized during high-volume periods, coordinate with providers, and ensure exam rooms and supplies are ready. BLS certification and strong communication are required.

Qualifications

• High school diploma or GED or equivalent required.
• Knowledge of medical terminology and patient confidentiality.
• BLS certification and basic computer skills.

Responsibilities

• Obtain and document vital signs and communicate concerns promptly.
• Assist with patient intake, rooming, scheduling, and discharge.
• Prepare exam rooms and maintain supplies and equipment.
• Collect and handle laboratory specimens for testing or transport.
• Maintain HIPAA compliance and effective communication with the care team.

Skills

Vital signs

Patient care

EMR documentation

HIPAA compliance

BLS certified

Medical terminology

Education

High School Diploma or GED

Tools

EMR software

Job description

Medical Assistant (MA) - Urgent Care LCMC Health | Urgent Care Fast-Paced Environment. Hands-On Patient Care. A Team That Gets It Done!

What You'll Do

Clinical Care & Patient Support

• Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to the appropriate clinical team members.
• Assist with patient intake, rooming, appointment scheduling, and discharge processes to keep patient flow moving efficiently.
• Recognize urgent situations and respond appropriately according to established protocols.
• Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use.
• Collect, prepare, and properly handle laboratory specimens for testing or transport.
• Provide compassionate, patient-centered care to infants, children, and adults.

Efficiency & Clinic Operations

• Stay one step ahead by anticipating provider needs and helping maintain an organized, efficient clinical environment.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Support providers by preparing patient charts, gathering medical records, and ensuring necessary documentation is available.
• Assist with patient scheduling, telephone communications, and other daily clinic operations.
• Take initiative to identify challenges, solve problems, and keep the clinic moving during busy periods.

Documentation & Communication

• Accurately document patient information in the Electronic Medical Record (EMR).
• Retrieve laboratory results, radiology reports, and outside medical records as needed.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Communicate effectively with providers, patients, families, and team members to ensure a seamless care experience.

Teamwork, Safety & Accountability

• Work collaboratively with providers and clinical staff in a high-energy, team-focused environment.
• Demonstrate professionalism, dependability, and a positive attitude - especially during high-volume periods.
• Follow infection prevention, patient safety, and equipment cleaning protocols.
• Take ownership of responsibilities, recognize when assistance is needed, and step in to support your team.
• Participate in quality improvement initiatives and help maintain a safe, welcoming environment.

What You'll Need

High School Diploma, GED, or equivalent OR two years of work experience. Current American Heart Association Basic Life Support (BLS) certification. Knowledge of medical terminology, patient confidentiality, and clinical procedures. Basic computer skills, including electronic documentation and data entry. Strong organizational, communication, and multitasking skills.

What Will Make You Stand Out

• Previous Medical Assistant experience, preferably in Urgent Care, Emergency Medicine, or another fast-paced clinical setting.
• A go-getter mentality: You see what needs to be done and take action!
• Confidence under pressure: You can prioritize competing needs while maintaining excellent patient care.
• Strong clinical instincts: You recognize changes, communicate concerns, and know when to elevate.
• Flexibility and adaptability: You can shift gears quickly as patient volumes and priorities change.
• Team-first attitude: You're willing to jump in, support your coworkers, and help wherever needed.
• Dependability: Your team can count on you to show up, stay engaged, and follow through.

Why Join LCMC Health?

At LCMC Health, we believe great patient care starts with great people. Our Urgent Care team works together to provide quality care when patients need it most. You'll have the opportunity to use your clinical skills, work alongside dedicated healthcare professionals, and make a meaningful impact in a dynamic environment. We're looking for more than someone who can do the job - we're looking for someone who takes initiative, thrives on teamwork, and is ready to hit the ground running!

Additional Position Information

Physical Requirements

This position involves frequent standing, walking, bending, lifting, carrying, and other physical activities consistent with a busy clinical environment. Medium work requirements generally involve exerting 20-50 pounds of force occasionally and 10-25 pounds frequently.

Work Environment

May involve occupational exposure to bloodborne pathogens, chemicals, airborne communicable diseases, and other conditions commonly associated with healthcare settings.

Patient Population

Infants, children, adolescents, and adults.

Reporting Relationship

This position does not formally supervise employees. This description outlines the general nature and responsibilities of the position and is not intended to be an exhaustive list. LCMC Health reserves the right to modify responsibilities based on organizational needs.

WORK SHIFT: Variable Hours (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little "come on in" attitude is the foundation of LCMC Health's culture of everyday extraordinary.

Your extras

Deliver healthcare with heart. Give people a reason to smile. Put a little love in your work. Be honest and real, but with compassion. Bring some lagniappe into everything you do. Forget one-size-fits-all, think one-of-a-kind care. See opportunities, not problems - it's all about perspective. Cheerlead ideas, differences, and each other. Love what makes you, you - because we do You are welcome here.

LCMC Health is an equal opportunity employer.

All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.

About LCMC Health

One-of-a-kind care comes from one-of-a-kind people. At LCMC Health, our people are the magic ingredient that makes our care so extra-extraordinary. We are compassionate, driven, and dedicated to bringing a little something extra to healthcare and to the people of New Orleans and beyond. If you're the kind of person who believes that our community deserves the best and that healthcare needs a little more heart, we want you to be a part of our family. From medical roles to administrative positions, every person on our team plays a part in our mission: to provide health, care, and education beyond extraordinary. Let's make every day extraordinary, together.