Urgent Care Medical Assistant - 826 Harrison Ave.

LCMC Health; New Orleans (LA); On-site; USD 25,000 - 30,000; Full time

Job summary

LCMC Health is seeking a dedicated Medical Assistant to join our Urgent Care team in New Orleans. You will support clinical staff, take vitals, prepare exam rooms, and help maintain smooth patient flow in a fast-paced environment.

Ideal candidates are organized, compassionate, and proactive, with strong communication skills and familiarity with EMR. BLS certification is required, and experience in urgent care is a plus.

Qualifications

• Must have high school diploma or GED or equivalent and up to two years of work experience.
• Current BLS certification required.
• Knowledge of medical terminology and patient confidentiality is essential.
• Basic computer skills and EMR familiarity are required.

Responsibilities

• Obtain and document vital signs, recognize abnormal findings, and communicate concerns to the clinical team.
• Assist with patient intake, rooming, appointment scheduling, and discharge processes to keep flow moving smoothly.
• Prepare exam rooms, maintain supplies, and ensure equipment is clean and safe for use.
• Collect, prepare, and handle laboratory specimens for testing or transport.
• Provide compassionate care to patients of all ages and support providers as needed.
• Document patient information accurately in the EMR and retrieve records when required.

Skills

Vital signs

Medical terminology

Patient confidentiality

EMR familiarity

Communication

Multitasking

Education

High School Diploma or GED

Two years of work experience

Current BLS certification

Job description

LCMC Health | Urgent Care

Fast-Paced Environment. Hands-On Patient Care. A Team That Gets It Done!

Your job is more than a job

Medical Assistant (MA) - Urgent Care

LCMC Health | Urgent Care

Fast-Paced Environment. Hands-On Patient Care. A Team That Gets It Done!

Are you an experienced, motivated Medical Assistant who thrives in a fast-paced environment? We want to meet you!

LCMC Health is looking for a dependable, proactive, and experienced Medical Assistant to join our Urgent Care team!

Urgent Care isn't your typical clinic setting! We're looking for a self-starter who can think on their feet, anticipate patient and provider needs, and jump into action without waiting to be asked. Our ideal candidate is confident, adaptable, organized, and passionate about delivering exceptional patient care - even when things get busy.

If you're someone who enjoys staying on the move, takes ownership of your work, and knows how to keep a clinic running smoothly, this could be the perfect opportunity for you!

What You'll Do

As a Medical Assistant in Urgent Care, you’ll be an essential part of a team providing timely, compassionate, and efficient care to patients of all ages.

Clinical Care & Patient Support

• Obtain and document vital signs, recognize abnormal findings, and promptly communicate concerns to the appropriate clinical team members.
• Assist with patient intake, rooming, appointment scheduling, and discharge processes to keep patient flow moving efficiently.
• Recognize urgent situations and respond appropriately according to established protocols.
• Prepare exam rooms, maintain medical supplies, and ensure equipment is clean, safe, and ready for use.
• Collect, prepare, and properly handle laboratory specimens for testing or transport.
• Provide compassionate, patient-centered care to infants, children, and adults.

Efficiency & Clinic Operations

• Stay one step ahead by anticipating provider needs and helping maintain an organized, efficient clinical environment.
• Manage multiple priorities while maintaining accuracy and attention to detail.
• Support providers by preparing patient charts, gathering medical records, and ensuring necessary documentation is available.
• Assist with patient scheduling, telephone communications, and other daily clinic operations.
• Take initiative to identify challenges, solve problems, and keep the clinic moving during busy periods.

Documentation & Communication

• Accurately document patient information in the Electronic Medical Record (EMR).
• Retrieve laboratory results, radiology reports, and outside medical records as needed.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Communicate effectively with providers, patients, families, and team members to ensure a seamless care experience.

Teamwork, Safety & Accountability

• Work collaboratively with providers and clinical staff in a high-energy, team-focused environment.
• Demonstrate professionalism, dependability, and a positive attitude - especially during high-volume periods.
• Follow infection prevention, patient safety, and equipment cleaning protocols.
• Take ownership of responsibilities, recognize when assistance is needed, and step in to support your team.
• Participate in quality improvement initiatives and help maintain a safe, welcoming environment.

What You'll Need

Minimum Qualifications

• High School Diploma, GED, or equivalent OR two years of work experience.
• Current American Heart Association Basic Life Support (BLS) certification.
• Knowledge of medical terminology, patient confidentiality, and clinical procedures.
• Basic computer skills, including electronic documentation and data entry.
• Strong organizational, communication, and multitasking skills.