Urgent Care Medical Assistant

GoHealth Urgent Care; Commerce Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

GoHealth Urgent Care in Michigan is seeking a Medical Assistant to support medical providers, radiologic technologists, and patients through patient care management, organization, and communication. You will participate in intake, triage, and exam preparation, ensuring accurate documentation and a smooth patient flow.

The ideal candidate will have completed a Medical Assistant program (or equivalent), BLS certification, and relevant urgent care experience.

Qualifications

• Graduate of a Medical Assistant Program preferred
• Control the Dose training strongly preferred
• High school diploma or equivalent required
• Medical Assistant experience in an urgent care setting preferred
• Knowledge of medical terminology strongly preferred

Responsibilities

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility
• Process co-pays and schedule patient appointments for assigned center
• Coordinate provider referrals to assigned Specialist
• Answer patient questions regarding their care and keep them informed of their status
• Inform technical staff of patient flow
• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit
• Perform preliminary physical test (blood pressure, weight, temperature, etc.) for vital signs and escalates critical cases to provider as needed
• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to provider
• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed
• Responsible for completing order sheets to maintain supply inventory levels; regularly check expiration dates on supplies
• Responsible for maintenance of medical records and scanning charts to patient files
• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence
• Ensure reception is well maintained
• Conduct courtesy call-backs for patient follow-up
• Perform opening and closing duties, which includes cashing out, end-of-day communication, and securing the building
• Follow operating instructions to perform and document daily controls and calibration of equipment; maintain Quality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed
• All other duties as assigned

Skills

Collaboration

Innovation

Diversity and Inclusion

Integrity

Accountability

Education

Medical Assistant Program

Control the Dose training

High school diploma or equivalent

Job description

GoHealth Urgent Care in Michigan is seeking a Medical Assistant to support medical providers, radiologic technologists, and patients through patient care management, organization, and communication. You will participate in intake, triage, and exam preparation, ensuring accurate documentation and a smooth patient flow.

The ideal candidate will have completed a Medical Assistant program (or equivalent), BLS certification, and relevant urgent care experience.