Urgent Care Front Desk Specialist: Growth & Perks

Wellnow; Town of Amherst (NY); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits

401(k) match

Free urgent care visits

Scrubs provided

Promotional growth

Monthly bonus

Job summary

WellNow Urgent Care in East Amherst, NY is hiring a full-time receptionist to greet patients, register them, and manage front desk tasks. The role handles high-volume calls, triage when needed, and processes payments in a fast-paced environment near Buffalo.

Benefit offerings include education opportunities, medical coverage with FSA/HSA options, a company 401(k) match, and the chance to grow with a rapidly expanding urgent care network. Scrubs are provided for a professional workspace.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% Travel Requirements.

Skills

Customer service

Phone triage

Front desk operations

Payment processing

Education

High School Diploma or equivalent

Associates degree preferred

Tools

Printing

Scanning

Faxing

Job description

WellNow Urgent Care in East Amherst, NY is hiring a full-time receptionist to greet patients, register them, and manage front desk tasks. The role handles high-volume calls, triage when needed, and processes payments in a fast-paced environment near Buffalo.

Benefit offerings include education opportunities, medical coverage with FSA/HSA options, a company 401(k) match, and the chance to grow with a rapidly expanding urgent care network. Scrubs are provided for a professional workspace.