Front Desk Specialist — Urgent Care with Growth & Benefits

7722 PIC Indiana, PC; Sturgis (MI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription drug coverage

401(k) plan with company match

Free urgent care visits for you and/or

Immediate family

Scrubs provided

Opportunities for promotional growth

Monthly bonus based on performance

Job summary

WellNow Urgent Care is hiring a Front Desk/Patient Services role to greet and register patients, triage calls, and handle payments at the point of service. This position supports a fast-paced urgent care environment across multiple locations in the region.

Minimum education includes a high school diploma with preference for an associate degree. Strong customer service and multitasking skills are essential to succeed in a busy front-desk setting at WellNow.

Qualifications

• High School Diploma or equivalent required
• Associates degree preferred
• Ability to manage high call volume
• Desire to exceed customer service expectations

Responsibilities

• Greets and registers patients
• Answers and appropriately triages phone calls
• Takes payments for visits
• Printing, scanning, and faxing reports
• Other front desk responsibilities as assigned
• 0-25% Travel Requirements

Skills

Customer service

Phone triage

Communication

Multitasking

Education

High School Diploma or equivalent

Associates degree preferred

Job description

WellNow Urgent Care is hiring a Front Desk/Patient Services role to greet and register patients, triage calls, and handle payments at the point of service. This position supports a fast-paced urgent care environment across multiple locations in the region.

Minimum education includes a high school diploma with preference for an associate degree. Strong customer service and multitasking skills are essential to succeed in a busy front-desk setting at WellNow.