Front Desk & Patient Services Coordinator

Wellnow; Town of Cobleskill (NY); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Parental leave

Continuing education opportunities

Medical benefits

Vision coverage

FSA/HSA options

Prescription drug coverage

401(k) plan with a company match

Free urgent care visits

Scrubs provided

Promotional growth

Monthly bonus based on performance

Job summary

WellNow Urgent Care in New York is seeking a friendly front desk associate to greet patients, register them, and handle multi-line calls. You will manage payments and triage basic inquiries, while ensuring a smooth check-in process.

The role emphasizes customer service, high call volume handling, and accurate documentation. We offer competitive pay starting at $18/hour, parental leave, continuing education, medical benefits, and a path for growth as we expand.

Qualifications

• High School Diploma or equivalent required.
• Associates degree preferred.
• Ability to manage high call volume.
• Desire to exceed customer service expectations.

Responsibilities

• Greets and registers patients.
• Answers and triages phone calls.
• Takes payments for visits.
• Printing, scanning, and faxing reports.
• Other front desk responsibilities as assigned.
• 0-25% travel requirements.

Skills

Customer service

Phone handling

Front desk

Cash handling

Education

High School Diploma or equivalent

Associate degree

Job description

WellNow Urgent Care in New York is seeking a friendly front desk associate to greet patients, register them, and handle multi-line calls. You will manage payments and triage basic inquiries, while ensuring a smooth check-in process.

The role emphasizes customer service, high call volume handling, and accurate documentation. We offer competitive pay starting at $18/hour, parental leave, continuing education, medical benefits, and a path for growth as we expand.