Urgent Care Clinical Training Manager

CRH Healthcare; Northern (KY); Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

HSA

Employee Assistance Program

AI charting tools

Job summary

CRH Healthcare is seeking a Clinical Training Manager to oversee and deliver training on procedures and equipment for Urgent Care services. You will lead new hire and ongoing training, ensure compliance, and coordinate with Operations, Occupational Health, and HR in a fast-paced environment.

The role requires clinical program credentials, 2+ years of healthcare training experience, strong communication, and willingness to travel weekly within the region.

Qualifications

• Proof of high school diploma.
• Proof of completion of accredited clinical program with valid certification or license.
• 2 years minimum experience as a Paramedic, LPN, RT, or RN.
• 1-2 years of training experience in a healthcare environment
• Basic computer skills including familiarity with electronic medical records, Outlook, and Teams.
• Detail oriented with excellent interpersonal communication skills.
• Ability to accurately read and write medical terminology.
• Proof of BLS/CPR certification.
• Reliable transportation to commute to assigned regional offices.
• Must be willing to learn.
• Ability to travel to the Corporate office up to quarterly and through the assigned region on a weekly basis.
• Ability to work all shifts including day, night, and weekend hours as needed.
• AI charting support tools

Responsibilities

• Be the SME (Subject Matter Expert) for all clinical process within assigned region.
• Oversite of new hire training and ongoing training for current employees.
• Provide communication and follow-up to ensure staff are fully informed on all new information related to products and procedures.
• Ensure resources are available for all clinics, and all proper procedures are being performed daily.
• Assesses clinical equipment is properly maintained and used.
• Responsible for conducting new hire and online training as needed.
• Conducts Simulation Days within assigned region for all new hire employees.
• Performs center audits for compliance within assigned region and when visiting others centers with the training team.
• Performs chart audits on centers and employees as instructed by the Director of Training.
• Partners with Operations, Training, Occupational Health, Radiology, and Human Resources leadership to develop, implement, and maintain effective training programs that support quality patient care and operational excellence.
• Performs other duties as assigned.

Skills

Clinical training

Healthcare experience

Communication skills

Medical terminology

Education

High school diploma

Accredited clinical program certification/license

Tools

EMR familiarity

Outlook

Teams

Job description

CRH Healthcare is seeking a Clinical Training Manager to oversee and deliver training on procedures and equipment for Urgent Care services. You will lead new hire and ongoing training, ensure compliance, and coordinate with Operations, Occupational Health, and HR in a fast-paced environment.

The role requires clinical program credentials, 2+ years of healthcare training experience, strong communication, and willingness to travel weekly within the region.