Urgent Care Clinical Training Manager

CRH Healthcare, LLC; Maryland; Hybrid; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

HSA

Employee Assistance Program

AI charting tools

Job summary

CRH Healthcare is seeking a Clinical Training Manager to oversee and deliver training on procedures and equipment for Urgent Care services. You will lead new hire and ongoing training, ensure compliance, and coordinate with Operations, Occupational Health, and HR in a fast-paced environment.

The role requires clinical program credentials, 2+ years of healthcare training experience, strong communication, and willingness to travel weekly within the region.

Qualifications

• Proof of high school diploma.
• Proof of completion of accredited clinical program with valid certification or license.
• 2 years minimum experience as a Paramedic, LPN, RT, or RN.
• 1-2 years of training experience in a healthcare environment
• Basic computer skills including familiarity with electronic medical records, Outlook, and Teams.
• Detail oriented with excellent interpersonal communication skills.
• Ability to accurately read and write medical terminology.
• Proof of BLS/CPR certification.
• Reliable transportation to commute to assigned regional offices.
• Must be willing to learn.
• Ability to travel to the Corporate office up to quarterly and through the assigned region on a weekly basis.
• Ability to work all shifts including day, night, and weekend hours as needed.
• AI charting support tools

Responsibilities

• Be the SME (Subject Matter Expert) for all clinical process within assigned region.
• Oversite of new hire training and ongoing training for current employees.
• Provide communication and follow-up to ensure staff are fully informed on all new information related to products and procedures.
• Ensure resources are available for all clinics, and all proper procedures are being performed daily.
• Assesses clinical equipment is properly maintained and used.
• Responsible for conducting new hire and online training as needed.
• Conducts Simulation Days within assigned region for all new hire employees.
• Performs center audits for compliance within assigned region and when visiting others centers with the training team.
• Performs chart audits on centers and employees as instructed by the Director of Training.
• Partners with Operations, Training, Occupational Health, Radiology, and Human Resources leadership to develop, implement, and maintain effective training programs that support quality patient care and operational excellence.
• Performs other duties as assigned.

Skills

Clinical training

Healthcare experience

Communication skills

Medical terminology

Education

High school diploma

Accredited clinical program certification/license

Tools

EMR familiarity

Outlook

Teams

Job description

CRH Healthcare is a nationally recognized urgent care network built around one mission: Delivering the perfect patient experience every time. If you are a Paramedic, LPN, RT, or RN looking for a rewarding urgent care role with flexibility and purpose, this is it!

You’ll Make an Impact By:

CRH Healthcare is seeking a Clinical Training Manager position to be responsible for providing oversight, support, and training on procedures and equipment for Urgent Care services. The ideal candidate will possess knowledge of urgent care procedures and processes including but not limited to an understanding of all clinical expectations in the centers and the ability to train the clinical team members. This role will lead the coordination, delivery, and management of our training programs. If you are passionate about developing people, enjoy coordinating events and educational programs, and thrive in a fast-paced environment, we’d love to hear from you.

What You Will Do:

• Be the SME (Subject Matter Expert) for all clinical process within assigned region.
• Oversite of new hire training and ongoing training for current employees.
• Provide communication and follow-up to ensure staff are fully informed on all new information related to products and procedures.
• Ensure resources are available for all clinics, and all proper procedures are being performed daily.
• Assesses clinical equipment is properly maintained and used.
• Responsible for conducting new hire and online training as needed.
• Conducts Simulation Days within assigned region for all new hire employees.
• Performs center audits for compliance within assigned region and when visiting others centers with the training team.
• Performs chart audits on centers and employees as instructed by the Director of Training.
• Partners with Operations, Training, Occupational Health, Radiology, and Human Resources leadership to develop, implement, and maintain effective training programs that support quality patient care and operational excellence.
• Performs other duties as assigned.

Required Qualifications

• Proof of high school diploma.
• Proof of completion of accredited clinical program with valid certification or license.
• 2 years minimum experience as a Paramedic, LPN, RT, or RN.
• 1-2 years of training experience in a healthcare environment
• Basic computer skills including familiarity with electronic medical records, Outlook, and Teams.
• Detail oriented with excellent interpersonal communication skills.
• Ability to accurately read and write medical terminology.
• Proof of BLS/CPR certification.
• Reliable transportation to commute to assigned regional offices.
• Must be willing to learn.
• Ability to travel to the Corporate office up to quarterly and thought out the assigned region on a weekly basis.
• Ability to work all shifts including day, night, and weekend hours as needed.
• Employee flat-rate medical services at CRH clinics
• Medical, Dental, and Vision insurance (+HSA)
• 401(k) with employer match
• Complimentary financial planning services
• Employee Assistance Program
• AI charting support tools

Salary Range: Exact compensation may vary based on skills, experience, and location.

Clinical Training Manager: $60,000 – $75,000

The Company

CRH Healthcare is a leading urgent care organization founded in 2012 with clinics across three regions: Georgia, Florida, and Maryland. While each region operates under a different brand, all are united by the same commitment to delivering high-quality patient care. From making it easy to find a convenient location and providing a seamless registration experience utilizing state-of-the-art equipment and delivering evidence-based treatments, we strive to provide a consistent and exceptional patient experience across all of our brands.

CRH Healthcare and its affiliated brands, including Peachtree Immediate Care, are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.